Can't take this noise anymore

[lupo5]

London, zone 2,residential area and the monsters are at it EVERY NIGHT frOm 2am to 7am. Music non-stop,soooo loud.I have a nearly 6mnths old baby and he wakes up non-stop because of sudden blasts of music.I can't sleep -I am actually coming to an end,I am going mad.
It's the permises next door,ground floor.I have spoken to council,confirmed that they don't have liscence for entrtainment or any other s..t. Sorry the language but I am becoming this monster.
Spoken to council but noise team works only until 2am and they only send them warning letter (6mnts ago).
I even called police but they gave me ref number and told me to call council.
Seriusly I cn't stand this so loudevery single night---EVERY NIGHT.
They are all useless bunch of smoking shisha (is that how you spell),chewing khat(sp?) and drinking.All of them are NOT working so they can do shit all night.Please help me what to do...pleaseMy body and mind can only take so much.PLEASE

I feel for you, OP. I have had terrible neighbours in London.

The first lot I complained about the noise to the landlord. Nothing doing. Then realised that they were council tenants in temporary housing, but private landlord. I complained to the council - diaries of the noise, and importantly, the effect it was having on me. Nothing happened.

So I complained about the how the council had handled the complaint. And that got them moved to permanent housing. It was a long process, but complaining about the noise did nothing. Complaining about the council failing to handle the complaints correctly did... Weird.

I asked what borough because my (different) one is equally useless. To get a response I e-mailed the CEO setting out how useless his staff had been and asked him to personally ensure it was sorted. At first they tried to palm me off by putting me into the normal complaints but I asked again for the CEO to sort it. Might be worth a try? Good luck - sounds awful.

I'd put on some loud music around 7AM when they go to sleep, then go out for the day, with baby. If EH are no use (and I know mine aren't), then give it back with both barrels.

"...complaining about the noise did nothing. Complaining about the council failing to handle the complaints correctly did..."

Interesting point Fulfulina.
Lupo maybe you could also try that approach? Shame the council into doing something. Complain to the papers about how these public servants are letting their constituants down.

lupo whatever you do, DON'T make a big issue of the country they come from. Really don't, even though their culture means they might socialise in a different way. I had problems years ago with noisy neighbours who, when threatened with action from both the council and their housing association, attempted to make it seem like myself and other neighbours complaints were of a slightly racist nature. Until I pointed out that my mum was from the same country as them. Don't get angry with THEM, they'll use anything they can to defend their atrocious behaviour. Just stay calm calm calm and always make the focus about the noise and how your life is being so badly affected. Good luck, I really feel for you.

If they're smoking drugs, call the police and tell them that, fir all you know they might be selling it there as well.

Complain to the licensing team too if they are carrying out licensable activities without a licence they should be able to help.

So is it a residential flat or something else? I cant quite make it out from your posts. What country are they from? Is it Somalia or Yemen or something like that? Are they from a Muslim background? They obviously aren't practicing if that's the case but maybe speaking to an Imam of a local mosque would help if they send someone round to have a word. Could you drop a letter through the door and explain how you are feeling/stick a big sign up so they cant miss it? What are all the other neighbours saying?

Well if they're sleeping all day, could you give them a taste of their own medicine? Speak to your neighbours, presumably they are suffering just as much, and then you all start making a racket in the day so they can't ger any sleep.

Police and or council can get a closure order for these types of premises. Get onto your councillor and mp and ask them to find out why they are not doing this.

Don't phone the police every day with foundless complaints that's going to get you absolutely no where and you'll end up losing any credibility should you phone for a real reason. Keep phoning the police about the noise and tell them the noise is unbearable and the noise team aren't helping you. If you have to phone back every half hour reiterating how bad it is and keep insisting you need them to come out. of you have to phone 10 times a night and become a pest do it but keep your complaint factual don't add to it just to get them out

THANK YOU so much for all the advice given.I just sat down,all day I was busy with kids (sport and park).
I will contact tomorrow MP and councillor,also I will call police again and environment team.I already spoke to ET because after fire they build something like a shed with azbestos where they can be seen smoking shisha.I actually took photos of all activities.But ET told me they will check but they can't do anything if is just a temporay build.For me I am clueless what that means because that just helps sound of the music to travel faster to the garden.
It's residental area -flats.We are renting from private landlord but next door is a council building.
I can't mention where they are from,because you are right it's not fair,not everyone is the same BUT when person is fed up and starting to suffer because of their animalistic and disrespectful behaviour any reasoning goes down the drain.
Also I will mention to MP and councillor how noise teams are almost useless ,not all, the once who are worth praise will be mentioned too.
Fufulina ,you made as well good point.We are dealing almost year and a half with all this and no progress at all.There are emails that they are dealing with it same emails that my neighbour received and thats it.
Need to go to settle the baby and will be back later on.
Thank you all so much

Poor you Lupo. With young ones, can you all try and sleep during the day a little bit.

I agree with Judy.

Oops posted too soon!

Just to say that's the Met Police's advice page on how to report and there's a link to the different boroughs' forces at the top of that page. Good luck and hope it gets sorted for you soon x

I've found the safer neighbourhood team to be very responsive and helpful. Can you try them?

Police won't come out to noise unless there is antisocial behaviour, so ring the police and tell them they also keep going out on the street, police will come hear the noise and tbh if they have drugs etc on the property it might shit them up a bit

Hi, the nightmare started just after midnight.I called noise team and they never came or called.They are finishing night shift at 2am and that means yet another sleepless night.
It's really bad ,I am actually sitting and crying because we can not do anything about it atm.
Tomorrow I have pediatritian for my little angel at 10-30am and once we come home I will be on the phone looking for any info,advice and to complain to MP and councillor.
I am seriusly fed up. I simply can't function like this ,the more time is passing I am really worried for my mental health and for the baby.It's not healthy.
Just to add if I didn'tearlier on,premises are not liscensed and liscense team they will reffere to liscence police???Never heard of them.
Also I didn't know it is such a common thing with noise.It's understandable if there is one off party or celebration ,which does happen sometimes and thats ok but this is creazy.
It makes me wonder how do they have means tokeep doing all that ?In this day and age everything is expensive and when I tell you NON of them are working I mean it.Than all of their local friends gather too and it's creazy.I can hear them and I feel like pocking my eyes out....

Lupo,
Which ward of Brent Council are you in? The following is just a quick note to say what I would do in your shoes re the council - I am not a councillor btw.

I would echo a pp who said you should go down the route of following the process and how it has not been adhered to.

So a quick google says that Brent council prioritise this sort of case on these grounds (which you will know as you have phoned their OOH line)

• noise that is disturbing many people
• longstanding cases
• cases near to another, in order to maximise visits by minimising time spent travelling.

How long has yours been going on and how many people does it affect? I would have thought that if the council sent a letter 6 mths ago as per your OP then you best bet is longstanding cases.

As a PP says have your diary with dates of noise - and have 2 copies - one to give to someone - one you keep yourself. Also have your diary of when and to whom you reported it.

Speaking/ writing individually to a councillor is a good idea. Some councillors will be better at this kind of thing than others, They aren't MPs (i.e. they do not have secretaries or an office per se) but you can look them all up and get a correspondence address or phone number which I am sure you have done but if not - here - to find your local ward councillors look here democracy.brent.gov.uk/mgMemberIndex.aspx?bcr=1

They will all have better or worse information on a correspondence address or phone number but they will all probably conduct surgeries and worst case you should go to one of those.

Also some councillors even if they are not your ward councillors chair committees - the two most relevant look like (again only a google - I don't know Brent)

Chair of Health and Wellbeing Board
democracy.brent.gov.uk/mgUserInfo.aspx?UID=128

Manages the Council's Housing Stock (according to website) if it is a council owned property
democracy.brent.gov.uk/mgUserInfo.aspx?UID=8874

It may be worth sending a letter to your local ward councillor and copying these two, they may not be relevant but they look the two I would try.

I agree with a pp in that if you have tried everything and have not had response from the council you should write to the chief exec. Give the first people you contact a chance first though.

I would echo a pp though , the nationality of the people in question is not the point. Stick to the facts which affect you.

Sorry this is long and a bit simplistic. I feel for you and just trying to set down what I would do.

All best wishes

DC

Record the noise. Both with sound and video. Keep a written record of every single time they play the music (from start to finish). Continue complaining to police and council. Record any interactions with them with their and your response.
With evidence something surely has to be done.
I'd suggest earplugs but you need to be able to hear your little one plus why should you NEED to wear anything to get some sleep. But in the meantime grab any moments kip you can when possible to do so.

Call The Daily Mail and ask them for a sleepover...they'd be all over this.

Ask them how their fellow Muslim neighbours will wake up for prayers in time if the whole neighborhood is kept up all night by the loud music. They might not care about you but might care more about the opinions of their community. The issue is not that they're Muslim - it's just they're jerks.

Probably not the best idea but are you not tempted to put crazy music on full blast and go out for the day? Now that they are trying to sleep it would give them a taste of their own medicine, I'm sure! Like I said, probably not the most sensible suggestion but...

I had this (Haringey) and I feel for you OP as the councils do nothing.

I obviously never ever did anything like this , but if you're in flats do you have access to their fuse box?