To think she should have made this clearer?

[bluebellmouse]

I was out shopping yesterday and was buying some things in a large department store. After I had paid the girl who served me handed me my receipt and also gave me a voucher and she told me that because I'd purchased something in store the voucher was for a promotion in the cafe for a meal, dessert and a drink.

I was very hungry at this point and I wanted to get something to eat anyway so I thought I'd take advantage of this and go to the cafe in store. I should add that at no point did the girl tell me the voucher was for x price, the way she handed it over and talked about it she seemed to imply that it was a special promotion and that the meal, drink and dessert would be free for shopping in store.

So I went to the cafe and chose my meal, sweet and drink and I handed in my voucher to the girl at that till. She then rang it through the till and then she said "that's £5 please". I then politley pointed out that I had given her my voucher to which she said "yes, so that will be £5 please". Again thinking she had misunderstood I told her that I had given her my promotion voucher for my meal, sweet and drink for free.

She then sighed and showed me the promotion voucher and explained that it wasn't free and that it was a meal, sweet and drink for £5. I told her that the other girl had given me it and implied it was for a free offer and I told her that the shop floor staff should make it clear what the offer was.

In the end I left and went somewhere else for lunch instead.

So AIBU to have expected the offer to be made clearer to me?

Pudding sounds like it's segregating tarts from cakes. Sweet is less cake bias I reckon. Mind you I don't say either pudding or sweet.

What was that trolley there used to be in restaurants called - dessert trolley?

Goofy i love my monty bag... Mil wasted her voucher on a cup of coffee and piece of cake....

This thread reminds me of the time we tried to use a voucher that clearly said "Buy one meal, get one free" in a nice restaurant. Then the restaurant tried to make out that it was just the cheaper of the two mains that was free, but not the starter or pudding. The manager smarmed over and explained that a meal was a main, while three courses was a full set menu. He failed.

I hate the term girl for a sales assistant. If seems so derisory. worked in retail for too long

it said it was for £5

Then there's your answer. You don't need a shop person to read you line by line a voucher. The onus is on your to make sure you understand a voucher that has the details written on it.

I had a no7 voucher few months back and there was no minimum spend on it?

There is never a minimum spend on a boots voucher so PP is not correct in saying that

Gosh I could see how OP got mixed up. I can imagine the clerk handing her the voucher with an enthusiastic smile and I'd think, 'sweet'! I have also heard the words 'free promotion' said many times. So OP maybe just had it in her head, 'free promotion'.

Sure, the voucher should have been read. OP was starving and just assumed free for whatever reason and handed voucher over. And sure, she went some place else but who hasn't gotten ticked off and done the same thing or something similar?

Other clerk others were confused as well. Now to expect it free after looking at voucher was BU...but getting mixed up? Sure I can see how this could happen.

I'm so glad the 'pudding/sweet/dessert' discussion has come up without me having to start it! I've been gritting my teeth throughout. I hate 'sweet' and 'dessert', irrationally. 'sweet' actually puts my teeth on edge. It's PUDDING! or afters is OK too actually

Isn't what the OP did a bit like getting on the Hammersmith and City line, assuming it's going to take you to Clapham and then being angry with Transport for London when you end up going all stations to Barking?

Well, only if you had asked a member of TFL staff the way and they'd given you to believe that the H&C was the right line for you.

Othehugemanatee

So...she's two stops past Dagenham then?

Bad lad I would automatically assume that meant main meal not anything else

But what about the cake slices OnlyLovers? WHAT ABOUT THE CAKE!!!!!!!!!!

Cake is cake. But you can have it for pudding.

YANBU to think she could have made it clearer if other people also made the same mistake as you.

YABU for not reading the small print before you tried to use it though I'm afraid. I'd assume there was a limit on it (2 courses for £10 excluding steak for example) and read it in detail to see exactly what it was for.

Only, if you muddy the pudding waters with 'afters', I will be forced to shoot you.

That sounds like an excellent put down - 'she's two stops past Dagenham that one'

Oh oh oh I call reverse! Am I right?

Stratters, I stand firm. 'afters' is not great, but it is acceptable. More so than sweet or dessert.