Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think she should have made this clearer?

121 replies

bluebellmouse · 09/12/2014 12:10

I was out shopping yesterday and was buying some things in a large department store. After I had paid the girl who served me handed me my receipt and also gave me a voucher and she told me that because I'd purchased something in store the voucher was for a promotion in the cafe for a meal, dessert and a drink.

I was very hungry at this point and I wanted to get something to eat anyway so I thought I'd take advantage of this and go to the cafe in store. I should add that at no point did the girl tell me the voucher was for x price, the way she handed it over and talked about it she seemed to imply that it was a special promotion and that the meal, drink and dessert would be free for shopping in store.

So I went to the cafe and chose my meal, sweet and drink and I handed in my voucher to the girl at that till. She then rang it through the till and then she said "that's £5 please". I then politley pointed out that I had given her my voucher to which she said "yes, so that will be £5 please". Again thinking she had misunderstood I told her that I had given her my promotion voucher for my meal, sweet and drink for free.

She then sighed and showed me the promotion voucher and explained that it wasn't free and that it was a meal, sweet and drink for £5. I told her that the other girl had given me it and implied it was for a free offer and I told her that the shop floor staff should make it clear what the offer was.

In the end I left and went somewhere else for lunch instead.

So AIBU to have expected the offer to be made clearer to me?

OP posts:
KarenHillavoidJimmyswarehouse · 09/12/2014 13:53

I don't think anyone has asked the really important question yet - WHICH SHOP???

SantasBassoon · 09/12/2014 13:57

I think it's BHS.

ColdRio · 09/12/2014 13:57

You are definitely being unreasonable! Why would you not look at the voucher before you used it?

LegoAdventCalendar · 09/12/2014 14:04

People like you are the reason it sucks working in retail.

Cannot believe some people are so thick they assume they'll get a free meal just for shopping somewhere.

Next time, try reading the voucher.

wickedlazy · 09/12/2014 14:27

Yes, why would you not read the voucher Confused

ThereIsAPartridgeInTheKitchen · 09/12/2014 15:07

I know BHS have done this offer a couple of times in the past however I don't think they've got it on at the moment so I don't think it's them.

fakenamefornow · 09/12/2014 15:15

I think a £5 lunch with drink and pud is a good deal. Where is it on, I still need to do some Christmas shopping and treating myself to a £5 lunch afterwards would be nice. Better still, as you didn't use your voucher, can I have it?

angelohsodelight · 09/12/2014 15:18

Free lunch for shopping? Really? You were BU, just read the voucher.

Bowlersarm · 09/12/2014 15:20

YABU you silly billy. How would the department store make any profit if it was feeding all it's customers for free? £5.00 was a bargain for meal, pudding and a drink.

loveareadingthanks · 09/12/2014 15:41

Sorry but her saying 'here's a voucher for a meal in the cafe' wouldn't make me think it's free. When I go to the supermarket and they say 'here's your petrol voucher' I know it's money off, no one thinks they are giving away free petrol. Same thing.

AmserGwin · 09/12/2014 16:49

YABU, did you even look at the voucher?

LittleMisslikestobebythesea · 09/12/2014 16:55

I work in a shop that gives out vouchers, a different shop though I think as we don't have a meal deal like that in our cafe!

We have to give hundreds out, and it's so hard to word it right! I try and word it as best I can, but it's hard as I don't have all day to explain all the t&cs! The till prints them off so you don't know what you are getting until it prints either.

I always read the voucher myself anyway.

TripTrapTripTrapOverTheBridge · 09/12/2014 17:01

YABU.She didn't imply it was free,she said it was a promotion.You should've read the voucher.

These things are never free.They wouldn't make much money if they were giving away free food to all customers!

kali110 · 09/12/2014 17:08

Yabu! it's not her fault you didn't bother reading the voucher!
So glad i no longer work in retail!

Lucyandpoppy · 09/12/2014 17:22

A meal drink and dessert for £5 seems very reasonable to me can't really understand why you went elsewhere?

Lesson learnt to double check vouchers before you try to use them :)

TheJiminyConjecture · 09/12/2014 17:28

I love this thread

Pipbin · 09/12/2014 17:38

Very sneaky.

No, not at all sneaky. You ASSUMED, caveat emptor. It is your job to read the voucher and check before you go off buying stuff.

Where I used to work we had a counter with two sides, so the staff on the till were in a kind of cubicle. We would get people to pay at the side with the till as that was where the till was, the card machine, wrapping stuff etc. The other counter was jewellery.
One day I was taking payment from a woman who refused to come round to the till side of the counter. She made a big show of telling her friend how we were dreadful because we didn't refund unwanted stuff. 'See, they MAKE you pay here but they put their refund info over there.'

SauvignonBlanche · 09/12/2014 17:42

Always read the small print!

ilovesooty · 09/12/2014 17:45

She said it was a promotion not that it was free. She wasn't sneaky. Try taking some responsibility and reading the voucher in future.

listed · 09/12/2014 17:51

Bonkers

Love it Smile

Icimoi · 09/12/2014 17:55

Might it be an idea if everyone stopped repeating what 60 other people on this thread have already said?

LegoAdventCalendar · 09/12/2014 19:29

Where was this? £5 for a meal, dessert and drink is cheap!

soverylucky · 09/12/2014 19:33

This reply has been deleted

Message withdrawn at poster's request.

WD41 · 09/12/2014 19:36

Yabu. She didn't say it was free and the voucher didn't say it was free

No such thing as a free lunch

sharonthewaspandthewineywall · 09/12/2014 19:39

I think this must be a reverse. Otherwise well done OP you will be the laughing stock of the store for weeks.