to think that Yodel must deliver for free

[SlightlyJadedJack]

because I can't believe any company would willingly entrust them with their deliveries?

It's that time of year again where I depend on internet shopping and twice in this past week I have had the unfortunate experience of getting an email from Yodel telling me that they are delivering my parcel that day.

So first things first, telling me in an email at 12.30 that day that you are delivering my parcel is not great. I could be anywhere. Secondly, there are no time indications, I check their tracking facility and it says out for delivery. Their web chat person tells me it could be anytime up til 7pm. Right.

So you race home, checking for a note to see if they've been but no, you're safe. You wait in for the rest of the day and they don't fucking bother showing up and then at about 11pm they may, if you're lucky, update the tracking to say 'delivery not attempted' and 'your parcel needs a signature' (just to make sure you waste the next day waiting for them too).

Twice in a week they have done the same thing the bastards, like I've got nothing better to do than wait in all day for them. I can't be the only person they do this to surely? So why would any company use them when they are so unreliable? They're free aren't they?

They are getting flak this morning for cocking up a fair number of Remembrance Poppies deliveries. Chucking over fences , arriving smashed etc .......All oper Today Program this morning ...........Refused to take BBC Calls or put up a spokesperson

spamanderson I think you may be on of the lucky ones having read this thread!

How awful about the poppies

I had the misfortune of having one of 4 Amazon parcels delivered by Yodel this week (the other were good old Royal Mail).

First it should have arrived on Tuesday (one day delivery), the website said the local courier had picked it up at 11am but nothing arrived that day.

Then when I came home from work on Wednesday I found it wedged under the lid of my Recycling bin in my back garden, it had clearly been there for a couple of hours because the box was saturated with rain (as was the recycling ). If I hadn't been bringing in my Refuse bin I wouldn't have gone in my back garden at all so it's a total fluke I saw it.

And there was no note in the door or on the website about where it had been 'delivered'. So I could have gone days without not knowing!

To be fair to Yodel, it sounds as though they weren't packed and sent well either. But throwing a package is unlikely to be a good idea even if it isn't marked "fragile".

hermes is on watch dog tonight.