My GP surgery is fucking awful. The GPs are lazy and ignorant, and rude (likewise the receptionists). There's no practice manager to complain to, and you cant email a complaint because they don't accept emails, it has to be in writing.
I'm in my early 40s. I had the same GP all through childhood, til I moved just before he retired 13 years ago. The service he provided (open 8am til whenever the last patient needed seeing, daily home visits, would always see you same day or at worst the next) bears no resemblance to the pathetic semblance of service given by my GP, no appts before 9 or after 6 (I once had a 6pm appt, at 5.50, I was 10-12 mins away in traffic. I phoned the surgery to say I might be a couple of minutes late. Was told GP wouldn't see me. I arrived at 6.03, surgery in darkness and locked up. Would it have hurt to wait 5 mins...certainly my old GP would have.
I'm sure someone will tell me how overworked and underpaid my surgery are, that's why they give completely contradictory advice, and palm mist work onto one nurse rather than doing it themselves. Oh, and probably why they never read my notes, or even know who I am.
It's not just me. I've a good friend who lives in a different part of the country. She's been to her GP repeatedly for gynae problems. On the first visit she was told it was because of having had her DC late in life. She has no DC, has never been pregnant. The next visit she was told it was her long term use of the pill (she's never taken it). There are many such mistakes.
The only decent treatment I've received in the last 10 years was in A&E. If we had a family planning clinic in our area, i wouldn't bother with my GP at all.