To be annoyed with nursery

[Siennasun]

Reposting here for traffic.

Background: DS is nearly 2 and has been in nursery for just over a year, 2 days per week. He usually cries when he's dropped off but staff say he's fine after 5 minutes and he's happy when I pick him up.

He moved rooms at start of September so has been in new room about 6 weeks. All children have a peg with their photo on. Despite me asking about it for the last couple of weeks, he still doesn't have his own peg.

Usually someone will cuddle him/distract him while I leave. This morning he was wailing and clinging to my legs as I took off his coat and hung up his stuff on a random peg. It was quite early so several members of staff and only 4-5 kids in the room. No one even greeted him, let alone attempted to comfort him. I don't think any of the staff in his room this morning knew his name.

When I picked him up this afternoon I asked to take home his Learning Journey. I've been looking through it this evening. The most recent observation was 1 September and was written by his previous key worker. There hasn't been anything added since he moved rooms.
I'm not sure how regularly observations are supposed to be done, but I'd expect something to be done in 6 weeks? Or could they have done stuff and not added it in yet?

As up to now I've been generally happy with his care WIBU to talk to the manager about this or am I massively over reacting to 1 bad day?

OP YANBU at all. We just removed our DCs from a nursery for very similar reasons - nobody paying elder DS attention at drop off, no update to his journal for two months, and his picture fell off his drawer after his first week in his new room and was never replaced (months passed). What this was symptomatic of for us was that when he moved rooms and left behind his baby room keyworker it felt like nobody really cared about him any more. His baby room keyworker knew him inside out, updated his journal regularly (we felt because she was interested in his development and therefore motivated) and took the time to settle him each morning. She would have replaced his drawer photo straight away. In his new room there were numerous staff changes and his keyworker changed 3 times. Nobody seemed to know much about him or where he was in terms if development etc. he didn't bond with any of the staff. Ultimately that is what we pay an extortionate amount of money for - for someone to care about our DC when we can't. The LJ isn't a big deal in itself but for us the fact it wasn't being filled in was symptomatic of the fact that nobody had our DS at the front of their minds. In the end we weren't happy to leave him with a bunch of staff members who weren't paying him very much attention. In any childcare setting a strong stable bond/bonds with caring and nurturing staff is paramount. If you don't feel your DC has that it's definitely worth speaking to management. Good luck

green, admin is a big thing made up of lots of little things that can be done easily if the nursery is run properly. If a nursery isn't staffed properly, that's something they should deal with rather than expecting parents to put up with things and give them a break. It's their responsibility not OPs.

I'm surprised at people thinking that ignoring a crying toddler is okay too.

I'd be following this up. The paperwork wouldn't bother me but the lack of greeting and the lack of peg would.

DS is greeted every day by name by staff who then encourage him to sit down for breakfast. If he's upset for any reason they distract him - e.g. feeding the rabbit, helping put up wall displays or just a great big cuddle.

His name peg was not ready when he arrived but was done on his first day. They said it was part of the settling in process as the child gets to choose from a few photos they take and then they velcro on their own photo above their peg.

Not sure if its feasible for you but I took to occasionally popping in at odd times to see how DD was when she was at nursery as I felt something wasn't right. My suspicions were confirmed at 1.30pm one day when I went in and found 27 children running riot round a room "supervised" by one member of staff who was reading a book. I withdrew her the same day and went to ofsted. Not saying that's what's happening here but random drop ins IF you can do it are a good idea

That sounds horrendous!! Poor you going thru this - definitely have a word with management!