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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

shop assistant refused to sell me slice of cake I wanted!

104 replies

Birdsighland · 29/06/2014 15:58

I should post this in aibu, but...

I went to a grocery shop today. I went to the bakery section and told the assistant I'd like a slice of a nice chocolate they had. It was a rectangle shaped cake, already cut into squares like a tottenham cake, with quite a few squared already removed. I pointed to the corner slice as I liked the look of it and it's topping.

At that point the assistant said she could sell me one of the other squares, but not that one. She said it wouldn't be good for the next customers! There was some mention of the shape of the pieces left and exposing them. I left the counter. This was an already cut cake all for sale remember.

When I reached the checkout with my other items, I thought a little more about it and thought it bizarre and went to seek a manager to see why I couldn't buy the piece of cake. I found some sort of a supervisor who went halfheartedly to the counter. The first assistant and the supervisor then had a bit of a conversation, in Turkish I think so I couldn't understand them. He was decidedly unfriendly and said she said the sides of the adjoining pieces would be exposed and dry out. There were many bit of the cake missing so most pieces were exposed and which ever piece I was given would expose at least one but mostly two sides of adjoining pieces anyway (same as removing the corner I had chosen). The cake had already been completely cut up completely for sale. He hummed and hawed, but eventually sold me the slice. No attempt at any customer service.

I have never been refused an item on sale like this before. In fact in most deli's, it is 'which one do you want?'

Are they rubbish shopkeepers or should this customer have been grateful for any allocation of the item?

ps I had it after my lunch, and very nice it was too.

OP posts:
MrsBigginsPieShop · 29/06/2014 21:07

Haven't rtft but google 'invitation to treat; contract law'.
Yabu.

Hissy · 29/06/2014 21:30

Too true Newt, too true! Grin

NumberOneFan · 29/06/2014 21:42

Slightly different I know, but when I was a lot younger, I worked in catering and used to serve breakfasts to the postmen. 90% of them would ask specifically "can I have THAT sausage/hash brown" whilst pointing. It never occurred to me to refuse, or think they were odd in wanting a particular one...

ThursdayLast · 29/06/2014 21:48

They were in the wrong.
A) if they don't want the cake to dry out, don't pre-slice it
B) the customer is always right. Do your but he when the customer is gone.

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