Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Aibu to want some kind of compensation for dc?

70 replies

Penguinwantsababy · 21/05/2014 16:55

The other week we took our children to very well known coffee shop while waiting for our flight. We had a coffee, and children were given a cookie each.
Half way through eating one dc2 screams out in pain! Half of dc2s tooth had chipped off, front bottom one.
We logged it in store in incident book, manager gave us a refund for the items, And dc calmed down once we got on our flight.
Holiday wasn't ruined, but dc2 complained daily in pain, and got an ulcer from rubbing tongue on it, and couldn't eat ice creams or cold drinks.
I have taken him to the dentist, as it's a baby tooth it will come out anyway, so he wasn't in a rush to pull it out, but said to buy some sensitivity paste, which actually seems to be working as dc has had a nice lolly without pain at the weekend. Tooth isn't sharp etc, but is noticeably damaged.
I have complained to the company, so far nothing has been offered... But they want to speak about it in depth.
Should I make a claim? I hate people that do it over stupid things but now I am wondering whether or not we should. Am I just being one of those stupid people who wants compensation (for dc - would go in savings account) and is being greedy?
All 3 biscuits purchased were rock solid, so not one of a bad batch, and shockingly it was 4 months in date! I have suggested they remove the biscuits from sale to prevent it happening to someone else's poor child -but after visiting one store since, they have not.

OP posts:
Chippednailvarnish · 21/05/2014 17:26

I once chipped a tooth on a hazelnut, do I sue the hazelnut?

mrscog · 21/05/2014 17:27

I would suggest that you could send a complaint/feedback letter to the company - you might well get a nice voucher to use another time!

Penguinwantsababy · 21/05/2014 17:28

I only tried it after it broke ds2 tooth. Like I said they had knawed their ways through them.
Nevermind - like I have said, I won't bother.
Thanks

OP posts:
ElizaDolittle2 · 21/05/2014 17:31

Thank you Garlic x

ExitPursuedByABear · 21/05/2014 17:31

Dangerous biscuits.

I've heard it all now.

YABU

gamerchick · 21/05/2014 17:33

It's going to one of those threads where the OP says 'ok ill go with what you're all saying' and the head will still run on and on with people saying the same thing isn't it? Grin

justmuddlingalong · 21/05/2014 17:35

Apparently the humble custard cream is the most 'dangerous' biscuit. Be safe out there, people.

bensam · 21/05/2014 17:35

Yabu. Shit happens. Get over it.

Ploppy16 · 21/05/2014 17:36

OP: AIBU?
Thread: YABU
OP: ok, AIBU, thanks for your help.
Rest of thread: YABU!!!!
OP: I KNOW!!!!
Grin

fingersonbuzzers · 21/05/2014 17:37

Was it the sheep shaped gingerbread biscuits in Costa? They are quite hard, tbh I'll probably steer my DC away from them having read this thread as I know my 5yo would make an epic fuss about something like this.

I don't see the compensation angle, though, but certainly worth giving them feedback to prevent it happening again.

Sirzy · 21/05/2014 17:37

They are well worth risking a broken too for though justmuddling

fingersonbuzzers · 21/05/2014 17:38

(dying to know how people have chipped their teeth on battenberg and pasta, btw)

rolypolydoll · 21/05/2014 17:43

I don't think you can ask for compensation but I think the biscuits aimed at children in one of those chains are way too hard- I could hardly bite one and didn't let my boy eat it.

Nomama · 21/05/2014 17:49

Not pondering the U question but are these biscuits like rusks? Not the weird things you get these days but like old fashioned teething rusks?

It's just OP said for 1 year up and it crossed my mind that they were either hard like rusks or, like biscotti, meant for dunking. I mean gingerbread men are always hard so they would make good gnawing biccies if baked in a chunk.

SirChenjin · 21/05/2014 17:51

dying to know how people have chipped their teeth on battenberg and pasta, btw

I managed to chip one of my teeth on another tooth - it just sort of got caught and then a bit broke off Confused

nochips01 · 21/05/2014 17:57

I think please is right. I think that if you are in the UK you can only sue under the tort of negligence. And then you would have to prove duty of care (fine) breach of duty (little more ambiguous in your case) and loss and causation (pain and sufferring). You cannot sue under contract as presumably you bought the biscuit, not your child, so the contract is between you and the shop and not your DC and the shop.

But I am diggingway into a very long past law study days that I never went on with so someone with more up to date knowledge might post.

PleaseJustShootMeNow · 21/05/2014 18:01

OP: AIBU?
Thread: YABU
OP: ok, AIBU, thanks for your help.
Rest of thread: YABU!!!!
OP: I KNOW!!!!

Yeah, what's all that about? Isn't it against talk guidelines to accept you're being unreasonable. And on the first page too!

coldwater1 · 21/05/2014 18:05

I broke a tooth on a sweet, why didn't i think of this! I could be a millionaire now!WinkGrin

expatinscotland · 21/05/2014 18:19

This world is getting more and more full of pisstaking chancers. A deadly biscuit.

I broke a molar, an adult one, on a piece of fish, of all things.

Deadly sea bass.

It contained bones that were hard. Of all things.

Hmm
Icimoi · 21/05/2014 18:34

OK, not really worth contemplating a claim here, though if the store or manufacturer offered compensation I wouldn't say no in your position, OP. They've produced a product aimed at children which is either defective or totally unsuitable, they've caused your child pain and suffering, and that is a valid head of loss in a damages claim. Contrary to some of the statements on here, you are not prevented from claiming damages if you can't show direct financial loss.

I never get why there is this increasing perception that claiming damages for negligence is so wrong. If someone's carelessness causes you pain, suffering and financial damage, why on earth should you just suck it up? I do wonder at what point all the people who claim they hate the so-called compensation culture might change their minds and put their principles to one side? Do you still have to suck it up if someone's negligence causes you to break a bone? How about several bones? How about several bones plus important internal organs? How about paralysis? How about brain damage?

New posts on this thread. Refresh page