The other week we took our children to very well known coffee shop while waiting for our flight. We had a coffee, and children were given a cookie each.
Half way through eating one dc2 screams out in pain! Half of dc2s tooth had chipped off, front bottom one.
We logged it in store in incident book, manager gave us a refund for the items, And dc calmed down once we got on our flight.
Holiday wasn't ruined, but dc2 complained daily in pain, and got an ulcer from rubbing tongue on it, and couldn't eat ice creams or cold drinks.
I have taken him to the dentist, as it's a baby tooth it will come out anyway, so he wasn't in a rush to pull it out, but said to buy some sensitivity paste, which actually seems to be working as dc has had a nice lolly without pain at the weekend. Tooth isn't sharp etc, but is noticeably damaged.
I have complained to the company, so far nothing has been offered... But they want to speak about it in depth.
Should I make a claim? I hate people that do it over stupid things but now I am wondering whether or not we should. Am I just being one of those stupid people who wants compensation (for dc - would go in savings account) and is being greedy?
All 3 biscuits purchased were rock solid, so not one of a bad batch, and shockingly it was 4 months in date! I have suggested they remove the biscuits from sale to prevent it happening to someone else's poor child -but after visiting one store since, they have not.