To not leave feedback because they've specifically emailed requesting some?

[Normalisavariantofcrazy]

And not only that ended the email with 'thanking you'

I bought something from Amazon, it turned up in a timely manner in good nick as you'd expect, I duly get the usual email from amazon asking me to leave feedback - which I never do for anyone anyway.

Then I get a follow up email from the seller saying they'd be grateful if I could leave feedback 'thanking you'

Now it's no skin off my nose, email deleted along with every other feedback request and duly ignored but AIBU not to leave feedback?

Also, what's the obsession with feeding back on everything these days? Surely feedback should only be given or expected if the service and product was either exceptional or diabolical and not for a run of the mill transaction?

All these constant requests from companies drive me mad!

(Yes I'm aware in the grand scheme of things there are bigger things to be concerned about but this has annoyed me)

YABU. Yes, even feedback like 'all fine' is helpful. Because that's what other buyers want to know, isn't it? Businesses live and die by feedback and also it can help them improve their products and services too when feedback isn't great.

Also you don't thank them by paying for it.

Why are you being such a misery about it? Very odd.

It's not a problem as long as you wouldn't leave negative feedback if you had an issue.

Negative feedback has a massive impact on sellers on marketplaces like eBay and Amazon - too much negative feedback and sellers are likely to have their livlihoods at risk due to their accounts being suspended or completely closed down. Sellers need positive feedback from all the perfectly normal transactions to counteract unreasonable negative feedback which puts their accounts as risk.

What's the issue? Leaving feedback on how online seller behaved helps lots of other people know whether to trust the seller. Sellers with poor feedback pay bigger fees on places like Ebay, which pushes the costs of their items up for buyers like you. They've asked politely and it takes 30 seconds. I don't understand the slight spite here of you deciding to deliberately not leave it, even though it's important to them.

Yanbu. I would be more likely to on eBay but not for an amazon seller unless very good or very bad. But I get very little time on a computer and it's a bit funny from my phone.

Two sides to the coin here.

As a customer, I can't spend my time answering to all the 'feedback request'. I would for ebay because businesses there are clearly built on feedback, not for amazon which is a much bigger company.

But then, as a customer, I spend a huge amount of time reading feedbacks from other people! it helps me decide if the purchase is worth it or not. So I read the comment on Amazon which I always find more useful that the product description. I read feedback of the sellers when I have a choice of a few of them to help me decide which will be the most reliable. I look at the feedback for ebay sellers too....

As a consequence, I don't feel that I HAVE to give feedback, nor that I should do it out of courtesy. I do it for things that are outstanding or bad. Or when I think it will help other people decide too, eg when a seller has very few feedbacks because they've just started. When another seller already has 200 feedbacks, I don't bother. Or when Amazon is asking if as a previous buyer, I could answer X question from another potential buyer (If I have time!)
Of course, I would also do it when I think the product is rubbish or not to expectation.

YANBU

I never leave feedback either as generally I have nothing to say or else haven't even read the book yet or if it is my child's book they aren't there to ask.

I was once pissed off that a garage emailed for feedback and said they would really like 9 or 10 out of ten as anything less is a failure. I cocked up the questionnaire but really wanted to put I wasn't happy with the more than one demand for feedback and being told what to put!

Yeah, it really narks me off too. There was one company which sent me THREE emails not only requesting feedback but telling me what each level of feedback meant and what my response should be inspecific circumstances. There was also a note in with the item itself.

I didn't leave feedback and I wouldn't shop there again.

pulls grumpy old woman hat firmly down, crosses arms and glares

Working on the logic from some posters should I thank the self service tills in the supermarkets?

Don't be stupid. Unless things have changed radically, the self service tills don't operate a feedback system.

How long would it have taken you to leave feedback for the seller?
How long have you spent whinging about it?

No but the supermarket does

Which is the same as amazon imo

not for amazon which is a much bigger company.

The feedback wasn't for amazon, it was for the seller. Much the same as Ebay.

Really? where does the supermarket display its feedback rating then? I've never seen it.

Sorry, but I agree with the OP. It's really rude to ask for feedback, and greedy to expect 'ooh, thanks so much, you didn't fuck up'.

I leave feedback when they do something extra good or extra bad.

supermarket shopping is totally different. You can go into a physical shop, form your own opinions before buying, rant at staff. Internet sellers (via Ebay or Amazon) are relliant upon feedback. I always read feedback before buying, even "as expected" would be welcomed.
YABU

Do you ever look at a seller's feedback before deciding to buy or not? If so, and you don't leave feedback for other online browsers, you are being a leech!

YABU

Just write "transaction smooth" or similar if there was noting significant to note.

I'm with you OP, YANBU. It's not a big deal but it is a bit irritating. I leave feedback on eBay (because I look at it) but don't on amazon (because I never look at it) and certainly don't want to be asked for it.

I think everyone else has said it- Amazon and Ebay are reliant on feedback as a way of giving valuable information to their customers, such as you. I often browse feedback before buying an item or choosing which bookseller to use.

If you never ever look at the star rating of the seller or the feedback, don't leave any. If you do, then it's so little trouble to you, I don't understand why you are fussing.

You don't have face to face trust, you don't have big company names with this type of transaction, so this is a substitute.

I admit I can get a bit Rhod Gilbert about things

Difference being he is funny where as you are coming across as a bit tragic really.

This point has been made many times already but just how many times could you have entered 'perfectly satisfactory thank you' in the time you have spent bleating here about it? And if the seller has taken the trouble to ask you it clearly matters to him/her. Isn't that good enough? Or did they really screw themselves over by saying 'thanking you' (give me strength)

Wow this has really upset a lot of you.

Sorry

Yes I could have spent my time leaving feedback but I chose not to and will always choose not to.

The product was one I've bought before from a different source previously so knew the quality of the item, it all turned up safe and sound and, as I said, was exactly what I would expect of an online transaction.

Faceless. Quick. Efficient. Cheap.

There is nothing to feed back to them.

I did thank a self service till once.. and an ATM on a separate occasion. You go on automatic when you're really tired I think sometimes

noodle - but if that feedback isn't honest, if it's been got because someone asked for it, or if half of it is saying 'nothing remarkable happened', what's the point?

So you don't read feedback before you buy something then?

You have a weird way of thinking OP but you crack on.

I left awesome feedback for somebody once and he sent me a freebie as a thankyou. It's nice to do something nice for somebody, even if it's taking the time to press a few buttons and leave a line or 2 on service and how satisfactory it was for other people to read.

Would you have left negative feedback if the item wasn't as described? That's the crucial element here, because by your logic in that case you would have still thanked them for a shit item because you'd paid for it.

I write feedback if the service or product was exceptional

I write feedback if the service or product was diabolical

I do not leave feedback if it was as i expected. Why should I be jumping up and down with joy that it turned up within 5 working days? I am happy it did because that's the option I chose for my delivery.

Why should I be saying I'm happy it turned up intact and in working order? I would hope goods I bought turn up intact and in working order!

There is nothing exceptional to report back on and the expectation that I feed back saying how happy I am about a service and product when all I received is what I asked for is, to me, daft.

Thanks for starting this thread op. I never leave feedback out of sheer laziness. But I have no objection at all to being asked for it, and can appreciate the importance of good feedback, especially for small sellers. I think your atitude stinks, and has made me see the error of my ways. I am now vowing to send appropriate feedback for all my online purchases.

If the item hadn't turned up or was broken or not fit for purpose of course i would complain, but to them, via email.

If they resolved the complaint swiftly, effectively and sincerely then I would leave feedback to the effect of 'item turned up broken however very pleased with the excellent service I received in resolving the issue' so people know the product is crap but the company isn't. That's if I would even bother with the feedback tbh!

But I wouldn't use the feedback as my first port of call to address a complaint, no.