From Dawndonnaagain's link
Emma Cross is a senior Macmillan Cancer Support benefits adviser, and she says delays in Iain Duncan Smith's new personal independence payments (PIP) leave the sick utterly destitute. "Does anyone know how many people are struggling?"
They claimed PIP last September – and they have heard nothing since. No-one answers queries, lost in the gigantic backlog.
Until registered for PIP, which pays from £21-£134 a week, they can't claim other crucial benefits: carers allowance, severe disability premium, escape from the bedroom tax, a bus pass, taxi cards to get to hospital, or a heating grant (she feels intensely cold). With credit cards maxed out, they have no idea what they're due as PIP has tougher criteria: if this woman can just about walk more than 20 metres, she may get nothing now for mobility. Macmillan says people in this backlog are missing chemo appointments for lack of a bus fare.
I challenged Duncan Smith over the PIP backlog. He waved it away airily. Oh, it'll all be sorted by the autumn, he claimed. Nothing to worry about. That's highly unlikely – but if so, why not pay claimants the old DLA until it's fixed? Why should sick people pay the price for his maladministration? He batted away the idea with a shrug.