I have gone for a promotion at work twice now. The first time, I heard nothing and was really disappointed but I persevered with strengthening my experience in the area I want to get into. Just over a year later, I have lots more experience and I still heard nothing. I was very frustrated, so I asked HR for feedback and they told me they didn't receive either application - they admitted it was their fault not mine.
Today, a few days later, they have told me I can still be interviewed so long as I do it on Tuesday. It is an assessment that takes half the day. I have Tuesdays off and my boyfriend is at work that day so I have no child care. My usual nursery say they have no room (my little one only goes there Wednesday and Thursday usually) and there is no one else. My parents are no longer with us and my boyfriend's live miles away. I have to take the toddler to a medical appointment that day as well as care for him all day. We have tried very hard to arrange childcare but no one can help at this late notice. HR said I either do the interview on Tuesday or not at all - even though I explained all this, they just don't care.
I am so angry because I really, really want this promotion. I don't know what to do. What would you do? File a complaint? It is so frustrating and unfair.