To think that dd should have been a priority case?

[Edenviolet]

Dd2 has type 1 diabetes.

Last night she had a series of hypos which we treated and then another which would not respond to treatment. Her eyes were rolling and she was not fully conscious. We phoned 999 and thought they would come quickly.

We had to wait an hour and in that time phoned them back twice as she was so unwell. It was terrifying. We thought they would prioritise her or send a rapid response paramedic (the ones in a car not ambulance) but nothing. We were told they didn't know when somebody would be available.

When they finally came they took dd to hospital and she is now fine but when dh was there another child had just been taken in from an ambulance with earache, apparently the drs were not too happy and made this child go with his parents to wait in the waiting area but it mad me wonder how efficiently 999 calls are being prioritised.

I want to complain but I don't know who to contact. I am just so shaken up as took it for granted they'd arrive within minutes.

It gets you seen quicker if the wait to be triaged is an hour and you obviously need immediate medical attention. If I'd gone in an ambulance I'd have gotten oxygen on the way and been put straight on a nebuliser when I got to hospital. I've been in a fair few ambulances in my time for my asthma so I know how it works. I'm shocked thought that you can sit in the waiting room at A&E for an hour without being seen by someone medically trained especially when you've told the receptionist that you're having an asthma attack and can't finish a sentence because your breathing is that bad.

My dd was assaulted by another 11 year old four years ago. We reported it to the police, and the operator could hear her distress, and as it was an eye/ head injury, insisted on sending paramedics to our house, although I didn't think it necessary. They spent a long time checking her, and were lovely, but in the end she was fine, and didn't need A&e. However after they had gone, they sat outside for nearly and hour, apparently doing paperwork. I'm assuming if they had an emergency they would ditch that?

My lo had a temp of 40 and started fitting. I called nhs direct as unsure and with in 5 mins i had a ambulance and a paramedic car and a police moter bike with me to get her to a and e as quick as posible. A 10 min trip took 5 with police escort and