My grandfather is in a care home as he is in a wheelchair and kept getting poorly so he moved into a care home about 6 months ago. Since then he's gone really downhill and is very forgetful and paranoid. He's always getting infections and he never drinks enough as he just doesn't think to.
I was there the other day and as I was leaving I overheard one of the carers laughing (in a shocked/embarrassed way) that she had forgotten to take drinks/tea round. It was 4pm. The woman in charge of the place said 'don't worry, just take anyone a drink if they ask for one otherwise they won't mention it'.
Well, to be honest, the elderly people in the home aren't likely to ask for a drink, they're mostly all there because they have a lot of different care needs and many suffer from dementia etc. lots are in chairs and I think they need to be reminded to drink.
I'm so cross about it as I think it's really poor, who knows how often that happens? Am I being totally over the top or would it be right to make a complaint.
My grandad keeps saying other things like they've bruised him/ scratched him, left him without dinner, left him in a dark room for hours (he cant push his chair easily alone) etc but I have to take that sort of thing with a pinch of salt as he's very unsure of his own thoughts now and I think he probably exaggerates, but now I'm worried they aren't caring for these people properly.
On the other hand I might be totally overthinking it! I am normally a very reasonable person but it all keeps going through my head.
Thanks for reading that, longer than I thought it would be!