Dh thinks I shouldn't have complained, I think I definitely should have, who's right?
Went to a Toby carvery, meal was fine and service by the waitress fine until we finished the meal (they don't do much as its a buffet thing). We then obviously wanted the bill so I tried to get the waitress' attention. When she came near the table I made eye contact twice to try and get her to come over. She smiled and looked away then left. Next time she came near I made eye contact and raised my hand, nothing. I ended up getting up and walking over to her at another table and standing waiting for her to finish with them then asking.
We waited another 10 minutes for her to bring the bill. Dh had the card in his hand, and she had the card machine in hers, but before we could ask to use it she had gone. She just put the bill on the table and walked straight off. I then started the rediculous process of trying to get her attention again, I even stood up and called out excuse me after three or four failed attempts. She completely ignored us. This had been going on for another ten minutes.
Finally I managed to get her attention and asked for the card machine, waited another five or so minutes and she came back with it. Dh didn't want me to say anything, but I seriously couldn't stop myself. I was tired and wanted to go home, not play this rediculous game of catch the waitress.
I said that I had been trying to get her attention for ages, that we had wanted to pay by card and she had the machine etc and that it had taken a rediculous amount of time to get the bill sorted.
Her reply: "Well I do have a lot of other customers to attend to, I didn't see or hear you." No apology, and then she just walked off once the payment had gone through. IMO the only acceptable response to this sort of complaint is surely an apology?? I feel it's her job to be attentive to her customers needs, and she had seen plenty of times that we had finished our meals and would obviously need to sort the bill.
Dh thinks I shouldn't have complained and that it would have been enough to simply not leave her a tip. Obviously I don't agree. Aibu?
AIBU?
Wibu to complain about this waitress?
HeffalumpTheFlump · 27/07/2013 20:32
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Message withdrawn at poster's request.
What's with the Toby Carvery bashing BTW
I love our local one - the vegetables are fantastic and you get a bit of everything meaty 
We sometimes ask for the bill, sometimes get up put coats on and walk to the till, it depends if there is a waiter around. No big deal either way
I don't think YABU actually.
I have been in the same situation in a Harvester!
I know what you mean about making eye contact and her being able to see you wanted something.
We all do it I restaurants don't we? Unless some people put their hands up like they're in school? Or shout out to the waiter?
When it happened to us it was blatantly obvious we wanted to pay and she kept looking at us but pretended she hadn't. In the end we got another waiter and explained our situation. He was very apologetic and helped us settle our bill immediately.
I normally always leave a tip, but this time I didn't.
And another thing - before I spontaneously combust 
- I get called a prat by some child person yet it's ok for another poster to be shouting 'ill mannered dickhead' at the OP? Right. Just so I understand the rules!
Looking back over the thread it seems there are quite a few other posters who would be ticked off about it, so i don't feel like such an almighty hormonal bitch. I will however definitely pay at the till if the situation were to come up again!!
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