To think most people wouldn't carry on speaking on their mobile while being served in a shop?

[angelos02]

On Lorraine (sorry) this morning they were talking about a case in which a cashier refused to serve someone until they finished their mobile phone conversation. What kind of person would carry on speaking on their mobile while being served. I've never seen it happen but clearly it does. Manners? Anyone?

What call is so fucking important that you can't call them back in 30 secs or put them on hold??

My job comes with 20 questions: which one would you like,would you like this, would you like that, would you like anything else etc. If they are on the phone it is really difficult to serve them because you are constantly interupting them and sometimes they look at you as if to say how dare you interupt!

Now we will serve the next person. One woman griped a few weeks back when a colleague served the person behind her because she just couldn't get any sense out of her because she was on the phone. The woman soon realised what a twit she was being when my colleague pointed out the queue behind her when she griped. My colleague said she couldn't stand there waiting for her phone call with a queue of people behind.

Sometimes it seems some people really do not see the world around them.

I think it's awfully common to talk on a mobile when you have a live flesh and blood person standing in front of you.

No manners. No class.

My job comes with loads of questions too, then I get Scowled at by a phone jabberer because I got their order wrong.

To which I reply, 'no problem' I will change it. While thinking get off your bloody phone and talk to.me .I'm not a mind reader you rude cow.

I have done this occasionally, but never ignored the cashier - I'll say to whomever I am talking to "wait a minute, I need to pay for this" and then act as I normally would, talk, listen to, smile at, make eye contact with, the cashier, then when I'm walking away will pick up the call again. It takes a minute to do a transaction, and it's bloody rude to ignore people. I wouldn't have a problem if someone I was speaking to asked me to pause for a moment whilst they were being served either.

Yes, because the cashier is NOT more important than my dad, my boss, the banks anti fraud department, my childs teacher, or whoever has called me while I am out shopping!

I think there are many entitled and bigheaded cashiers who think that ringing your shopping through makes you more important and worthy of respect than the Queen.

QuintessentialOldDear

I think think there are many customers who think they are more important than the cashier.

But hey ho, it's all part of the job.

Yep, I always use self-service checkouts when they're available. And no, I don't mind if someone I'm phoning puts me on hold. It's really not a big deal.

its so rude, people who work on tills are not servants they are people and deserve to be spoken to with respect. I expect she has said to that customer what thousands of people think everyday... good on her

But, even so, why should this affect how the cashier is doing her/his job? Why should they offer less customer service or professionalism just because they dont like who they are dealing with?

I dont like all my clients, contractors and colleagues, but it does not give me the right to be rude, patronize them, or in any way belittle them, disrespect them or behave in a less than professional manner towards them. I am sometimes really annoyed with people who are more important than me, but I still need to remain professional, not rude.

What makes a cashier any different? Should one not expect professional attitudes from cashiers?

And if you can't get through a few minutes of your life without answering your very important phone, it's a bit sad really.

I think think there are many customers who think they are more important than the cashier.

no, one of my closest friends is a cashier. However she wouldn't give a shiny shit if someone was on the phone. As long as they packed their bags quickly, paid, smiled and said thank you and then buggered off.

I think it is even more sad that a cashier, a virtual stranger, would feel offended that you have answered a call when out shopping.

Would I be offended if my bus driver dont look at me when I enter his bus? If he does not acknowledge my greeting? I would not think twice about it.

Are bus drivers offended, and refuse to drive the bus if a cashier is on the phone as she enters the bus? "Sorry, I wont drive until you turn that mobile off"

Well it pissed me right off.

Because you sure as hell wouldn't treat anyone else doing their job with such disdain.

I wouldn't answer my phone if it rang while I got on a bus,until I had paid the driver.

I have only once been on the phone during check out. A school mum rang and reminded me it was a bake sale, and my son was literally tripping over with impatience. Afterwards I commented to the cashier that I was late for pick up, and it was even worse because it was a bake sale and my son had no cash for cakes, and made light of it. I always chat with cashiers, I actually enjoy it. But, telling somebody off for receiving a call, is rude. And it is nothing to do with respect for the job, or who is more important, it is totally beside the point. The point is that sometimes shit happens, and sometimes the phone rings, and it really should be no big deal.

If it happens several times a day, trust me, it is a big deal.

You know, technology, and mobile phones are a curse.

As you have a mobile phone, you are expected to be available all the time, every day, whatever time. Whether by work, your children s school, friends, family, cold callers, you are inundated by texts and calls, yet there is nowhere you can really talk! You cant talk and drive, you cant cycle and talk, you cant really run and talk, and you can talk in shops, and not on the bus/other transport, and not while you are sleeping.

You are supposed to be accessible all the time, but you are not, and it is causing me a great deal of stress.

And worse, there is your home land line. Your work phone. Your mobile. Your SKYPE. Instant chat, facebook chat, email.

All these methods for other people to contact you.

Can we not just start writing letters again?

Just because you have a phone and it rings, it does not mean that you have to answer it. Thats why voicemail was invented.

Hate it. It is very rude and dismissive of the person serving them. I am a barrister and often, when in conference with someone, they will answer their phone. It is really rude, and usually means I then have to start explaining whatever it was I was explaining all over again. My phone is always off in conferences, out of respect for my clients. Shame the respect isn't mutual.

As a cashier, it happens a LOT! It also drives me nuts. If my phone rang when I was talking to anyone, my doctor, my husband, the cashier, the teacher or my boss, I would always apologise and either ignore it or just possibly check that it wasn't the school (in case my DD, who has a medical condition needed me). I'm also one for asking as many questions as possible to the person on the phone. Funniest one I had was a man who ended up paying far too much for his petrol because he wasn't listening when I asked him which pump he was on. I asked was it number 3? Is it the large blue car? at the front? £67.50 (or whatever). "Yes", "yes""yes". Paid by card. Another customer came in and wanted that pump, the man had actually put in £25 and was driving a small silver car, on pump 8 at the back! He never came back for a refund

Laughs you are evil...but I love you very much

Sometimes a bit less interaction with the chastier staff would be good too.. Pet hate around here is the ones who stand and gossip for ages oblivious to the huge queues and my screaming children waiting for the tills behind them.