So we move house.
Phone school next door to ask to look around. They say "we don't do tours, because we're oversubscribed - and it would only lead to disappointment". Fair enough.
Letter from the council comes offering 4yo DS a place at the school. The week before we go in to return our forms & collect our uniform - the secretary says "do you know how lucky you are to get a place? We're very over-subscribed".
So we say - yes - we're very appreciative etc etc - can we look around now? Left it with them; they call up: please come five minutes early on the first day.
Five minutes early we come, stand like lemons in DS classroom - then leave.
Six weeks in I'm still needing to ask other parents for directions to eg school hall, I haven't a clue who is who other than DS class teacher (don't know TA name, for example). Haven't spoken a full sentence to DS teacher in the whole time. If I ask how DS is settling she says "fine".
Am I being a princess expecting a little more?