We are looking at nurseries for DD and my SIL criticised one of the nurseries we visited saying that the staff are only allowed touch the children if necessary, e.g. to feed them, change their nappy, etc. So if they fall over/hurt themselves the staff can't give them a cuddle.
I'm a bit new to all of this as DD is only 8 months - is this normal? Is my SIL exaggerating? I am going back to work so DD has to go to nursery and we have seen two nice ones where the staff seem lovely and which we are happy with. Her comment was a bit of a surprise and has made me feel bad about leaving DD.