To think if my baby falls over in nursery someone would comfort her

[WhatWouldCaitlinDo]

We are looking at nurseries for DD and my SIL criticised one of the nurseries we visited saying that the staff are only allowed touch the children if necessary, e.g. to feed them, change their nappy, etc. So if they fall over/hurt themselves the staff can't give them a cuddle.

I'm a bit new to all of this as DD is only 8 months - is this normal? Is my SIL exaggerating? I am going back to work so DD has to go to nursery and we have seen two nice ones where the staff seem lovely and which we are happy with. Her comment was a bit of a surprise and has made me feel bad about leaving DD.

Just thought when you do visit ask to see the accident book, you'll probably see cuddles as treatment. They should be able to show you an accident book as they should be using initials not names so there should be no confidentiality issues.

One of my personal favourite accident forms written on a former key child read. X stepped on a car as she walked across the car mat. Upset at first, quickly comforted with a big cuddle. Foot examined, described any marks etc. Practices walking around the car mat together and reminded whole group to keep cars on the car mat.
Remembered fondly because that night at hand over child's mother informed me she was keeping that accident form to read out at her dd future wedding!

Junior staff who work with me constantly have to rewrite accident forms as they have failed to record that they gave the child comfort or a cuddle!
Long ago I used to roll my eyes at the idea of needing to record that but since my dd pfb was born as a parent you do really need to know that your child has been cuddled and comforted when you aren't there to do it yourself.
Most of the time you don't care about the injury or lack of one, you can accept children will step on cars, trip over own feet, head but walls etc, you just want know they're ok and weren't allowed to be upset for long.

I honestly believe the will cuddle. My DD2 (5) is known for 'having sore tummy/head) to get a cuddle shes a very affectionate child! if you stand still for more than a few seconds she'll have wrapped herself aroubd your leg