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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to report this teacher?

57 replies

BigMistakeHuge · 19/03/2013 23:27

Had a phone call yesterday at 4pm, Mr Smith (not real) phoned and started telling me about an issue with my daughter. Not doing homework, answering back in class and despite our discussing this before half term there has been no improvement and ...
My jaw dropped at this point as I was unaware of any problems at school with either of my DDs. I interrupted him and said which child he was referring to. He replied Sarah.
I do not have a Sarah.
There is a Sarah with our (relatively unusual) surname in DD1's year.
I stopped his ranting and told him that she was not my daughter. He said well this is the number the office has given me, and then carried on about Sarah. Shock
I talked over him "No, I am not Sarah's mum"
"Well, whose mum are you then?"
"Amy and Martha's"
"but this is 01223467554?"
"Yes, but I'm not Sarah's mum"
"Well the database must be wrong then"
Noshit,sherlock
Okay then, bye. and then he hung up.

Do you think this should be reported to the school to maybe put controls into place to ensure that the correct parent is being spoken too before confidential info is revealed?

OP posts:
porridgewithblueberries · 20/03/2013 22:02

BigMistake, if I were you, I'd just call the school tomorrow and ask if they could please check the numbers as someone called you yesterday about a child with the same surname who is not your daughter. That's all it needs.

countrykitten · 20/03/2013 22:08

Most schools have a centralised database which all staff can access to get contact numbers etc so the system may be holding the wrong info OR he accessed the wrong student's info (more likely imo). My best guess is that he has selected the surname and clicked in to the wrong child and telephoned you rather than the intended parent. IT'S NOT A BIG DEAL!

If you are terribly worried then ask the school to check that your contact details are correct - end of story. You would be a prize arse to 'report' him.

ThisIsMummyPig · 20/03/2013 22:09

I imagine that teacher felt like a right wally, and went off to shout at the admin staff himself. You only need to complain if he does it again.

giveitago · 20/03/2013 22:24

anymosity - it is the same as it's a teacher that reported - but got the wrong child because of a mix up in names from the nursery.

BigMistakeHuge · 20/03/2013 22:38

Right, I can see my title was wrong. I think it meant to say report this error(?).
But it's pretty clear from my OP that " put controls into place to ensure that the correct parent is being spoken too before confidential info is revealed?" isn't Teacher Bashing or the End Of The World. Hmm
I just think if the conversation had satrted, "Hi this is Mr Smith am I speaking to MrsMistake, Sarah's mom?" then any disclosure may possibly have been avoided? And to suggest this approach to school would not be "pulling him up" but a reasonable suggestion?
He did then
try to confirm a mobile me, but it wasn't mine and I told him so. Therefore I believe that the data was inputted incorrectly from the initial gathering. Perhaps my strategy should be to check that my records are correct and leave it at that.

OP posts:
LandofTute · 20/03/2013 23:00

You can see why he might think it was sufficient to say "Am I speaking to Mrs XXXXXXX?" if your name is unusual, rather than "Am I speaking to Mrs XXXXXX, mother of XXXX?" I'm assuming he must have checked you were Mrs XXX when he phoned? Otherwise he could have been speaking to your cleaner or something.

anonymosity · 20/03/2013 23:53

no givtage you are wrong -there is a big difference between finding out a child's family has been reported to social services and finding out a child has been behaving badly at school. Huge difference.
SS would be in contact due to any number of reasons - neglect, abuse, other issues. If a teacher calls up to say "your child hasn't been doing homework" there is no comparison. The only connection is the fact that two calls were made and both had the wrong names. That's where the similarity ends.

Can't believe I have to spell this out to you. Am off to find intelligent life elsewhere.

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