I have had this cleaner for 6 months and have in the past I have changed the bag inbetween visits but on a couple of occasions it has been full when she is here. When this has happened she has asked me to change it, which I have done and I have showed her how to do it. Yesterday I was in the middle of working (I work from home) and she came and asked me to do it. I asked in a cheery voice, that the bags were in the cupboard and could she do it. She did not reply and then went shortly after. I just go the hoover out to hoover up asmashed bauble (I know, why did I let DD aged 1 help decorate the tree) and bag was full to bursting. AIBU to think this is part of the job?