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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to advise you that Tesco are liars and have stolen my money....

158 replies

SweetSeraphim · 22/11/2012 19:46

A warning for you all.

My card was declined on Tuesday night in Tesco, which I was puzzled about, as I knew I had the funds. Luckily my partner was with me to pay whole I stood red-faced at the till.

Once I got home, I discovered that they had actually taken the money from my account, to the tune of almost £100.

I called the store within half an hour of getting home, and nobody would help me. I tweeted their customer care team, who were great on Twitter, but 2 days later, and they still have not returned my money.

My bank have told me all the details that Tesco need to fax them to get the money released - I have told the various people that I've spoken to, all of this information, yet still, they will not help me. They have refused to provide the information required, promise me calls back that I don't receive, and are completely useless.

I've spent more than £20 on phone calls to them trying to sort this out, and still my money has not been returned to me.

OP posts:
mirryma · 26/03/2013 17:35

The only way I would ever go back to Tesco is if they began selling ROSE VEAL.

LineRunnyEgg · 26/03/2013 17:35

This is a resurrected thread

But very similar to the current one about Asda being so shit in similar circumstances.

OhDearieDearieMe · 26/03/2013 17:36

Goodness me! Do you think they're reading this then?

slippysofa · 26/03/2013 17:37

I hate Tesco. Has Bodwin's Law been invoked yet?

mirryma · 26/03/2013 17:40

My most favourite supermarket to be positive for a change is LIDLS. I have one a mile away. They do massive tubs of yogurt and super bags of frozen berries. Perfect for my breakfasts.AND they dont do store cards,Nectar points, etc etc . They are just good value . Often their fruit and veg are actually ripe and cheap - possibly because other supermarkets have rejected them for shape,size,weight etc.

Booyhoo · 26/03/2013 17:42
Confused
Booyhoo · 26/03/2013 17:43

breathe mirryma

Chattymummyhere · 26/03/2013 19:40

I find tesco Hampton Hargate the best.. Go there every week!!

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