to think it's about time they sorted out those fecking self service checkouts?

[upsylazy]

I know that you expect teething problems with any new technology but they're not really that new anymore are they? I was in Morrisons today in a real rush, put my basket down and pressed the screen to start. Machine then said "Please remove the last item form the bag" WHAT fucking item? I haven't scanned anything yet.I then had a 5 minute yo-yo session of "please remove the last item from the bag" immediately followed by "please put the item back in the bag" interspersed with a few "Unexpected item in bagging area" and telling me that the item was the wrong weight. I know it's trivial in the general scheme of things but SORT IT OUT FFS.

I'm really happy that paracetamol wasn't controlled when I was a teenager Sparkling, I had horrendously bad periods which resulted in me pretty much crawling into the chemist's on a number of occasions.

Good thread - I went to Sainsburys this week, like an idiot I tried to buy 3 cards, wrapping paper & welly's. The self service machine went into complete meltdown, after the 3rd assistant call I asked for help again but was ignored.

So.. I picked shopping up and plopped it on floor & walked out (looking prissy & stroppy!)

Now I have to go shopping again

They have them in the WHSmiths at Heathrow. Trying to watch foreign travellers figure them out is a good form of entertainment if your plane is delayed.

I use them very rarely as I can never get the bloody things to work properly (I agree with the OP - it's not a new technology any more; it shouldn't be so poor) and I am not seeing consumer prices fall when a shop employs one supervisor for 8 of there rather than 8 check out assistants. So we are all turning ourselves into check out assistants (and raising our blood pressure) in order to increase the profits for the greedy supermarkets. They must think we are mugs!

YABU, I love them. So quick and easy. The few times I've had a row with them have been more than compensated by the hours minutes seconds of my life saved the rest of the time. I always have a nice chat with them and say thank you, maybe that helps?

They recently installed them at an M&S in a smart bit of Norf London, I was delighted to walk past the long queue of tutting old ladies at the cashier checkout and put my shopping through in seconds. I also thanked the member of staff on hand to help and said how great they were very loudly in the hope of persuading some of the refusers over. It didn't work though.

look at this self scanner clip from Facejacker (grin)

I gave up half way though in morrisons once. grabbed the stuff i had managed to scan, stuck it all back in the trolley and went and queued at a normal till.

Every other item needed the girl to come and void something, or agree there wasnt an unexpected item. I gave up, the girls face wss a picture as i stormed off.

The face Jacker sketch is amazing, loved it when I saw it on TV

Morrisons is the only place I've been reduced to a rage over self service, 3 assistance calls for 5 items made me look like a muppet!

Love them. You've got to know which ones you can skip bagging on (think it's Asda) and which ones get the hump if you don't sign your shopping out in triplicate (yes Sainsburys I'm looking at you). Waitrose ones are very polite :)

DD works on a self scan she hates it as much as the shoppers they are always breaking not registering blah blah
, she wishes everybody would start using the tills again and the bloody things were closed down, go to the basket aisle

I usually end up screaming at my 3 YO "DON'T TOUCH IT!" as he touches the bagging area. Drives me mad and makes me cross that they don't have enough tills open. The cost of service in included in the price of the food we're buying but we're not getting the full service.

My local morrisons ones are super shite, never use them as it takes longer than waiting behind someone with a monthly shop trolley at a cashier till.

The Tesco's are ok but can have bagging problems.

Asda, further away but generally cheaper prices and the machines are fine, never really had a problem there except it couldn't recognise or find celeriac recently (I'm on the low carb bootcamp threads!) however the assistant came over and helped and we had a lovely chat about celeriac and she gave me a nice recipe to try while she sorted it out!!

Agree the technology should definitely be updated and improved, they've been around long enough now

I also meant to say I'm not on twitter but maybe someone should tweet this to Morrisons especially. After the Ocado bag of urine thread, perhaps the supermarkets are watching Mumsnet more now!!