to think it's about time they sorted out those fecking self service checkouts?

[upsylazy]

I know that you expect teething problems with any new technology but they're not really that new anymore are they? I was in Morrisons today in a real rush, put my basket down and pressed the screen to start. Machine then said "Please remove the last item form the bag" WHAT fucking item? I haven't scanned anything yet.I then had a 5 minute yo-yo session of "please remove the last item from the bag" immediately followed by "please put the item back in the bag" interspersed with a few "Unexpected item in bagging area" and telling me that the item was the wrong weight. I know it's trivial in the general scheme of things but SORT IT OUT FFS.

Asda seem to have it sorted ...... cashback, and a sensible roped off queuing area (post office style), so the person at the front of the queue goes to the next available machine - instead of Tesco et al where you have to choose which area you think will be fastest (and are nearly always wrong). Shame my nearest Asda is 12 miles away.

Okay .... you're not forced to use them, but, in my local Tesco there's always less of a queue than at the manned tills, and, as someone pointed out earlier it's a great way of getting rid of the copper jar contents. They are bloody frustrating though and often don't seem to like coupons of any description.

However, I have long thought that we should get a teensy-weensy little discount, even if just 1%, because we're doing something they'd otherwise have to pay someone for (and as compensation for our blood pressure).

I rarely have a problem, unless there's something really light like a card. I did once use one for cah-back and then forget to take the money though :(

I have to say, I use our local morrisons one 5 days a week and very rarely have any issues with it now.

I hate the fecking things.I avoid where I can cos I just end up grumpy and shouting at it.And swearing. You are forced to use them if you go to Asda/Tesco after 11pm. I would rather speak to a REAL person.

It is particularly galling if you are buying wine and it comes up with the OVER 25 thing.Then an assistant comes over and just presses it.Which is irrritating cos I thought I looked under 25 :o

Upside is you can get two for the price of one on the birthday cards negligible weight items

The fact that they have an army of headless chickens 'assistants' to fix them when they inevitably melt down over a bogof baffles me! Just open the bloody checkouts instead!

They are annoying sometimes. When they work I don't given them a second thought. When they don't I'm fuming about how crap they are I don't like the way they nag nag the split second you don't react: put this here, do it NOW, pick it up,

I wasn't given the choice to have a real person once near Christmas in a Tesco, and had so much trouble getting the damn thing to accept and weigh my carrots. Ended up paying 1p for a massive bag of carrots because no one came to my aid

I do, on the whole, avoid using them, as not only do I think it is reinforcing the need for the cashiers, but also because I would rather speak to a real person, and have them do the hard work

Yanbu at all. I merrily filled a basket with shopping in asda the other week and then discovered that the only tills open were the self check outs. I was seething with badly surpressed rage and went to ask a nearby supervisor if someone could serve me on a till. No, he said. So I gave him mybasket of shopping and left. Twat.

I have an acquaintance who engages in some shoplifting at the self serves: puts through a pricey jar of saffron with a heavy bag of potatoes or similar. Not very moral!

I have a love, hate relationship with them. I am magnetically drawn to them, determined to be charge and everything to go smoothly this time, only to be beaten by the shitting machine once again

My bags are too heavy and they need to check I haven't stuck half my shopping in them first, my shoppings too light and the machine doesn't believe I've packed it, the weights just simply wrong.....

And don't bother with cash back in M&S self service, you have to wait for the assistant to give you the frigging cash anyway!

I always get "Unexpected item in bagging area".

You'd think they could at least tell it to ring the changes a bit!

I was in Asda on Monday and kept getting 'Please place the item in the bagging area.'

Bit of a struggle when the bagging area is only about 6 inches square .

Massive queue at tills.
Unused self service area with staff member lurking.
"Would you like to use the self service checkout?"
Me " Not unless it's cheaper"
Every time.

lily I use them precisely because I don't want to talk to anyone! Though I usually end up muttering murderously at the evil things when they start randomly cocking up...

i know a few people who use them as an opportunity to nick stuff, not me, but its easily done

Asda and tesco near me have new ones, with a trough to chuck change in, love those best way to empty and bulging purse and they never shout at me!

The ones at my Morrisons are normally ok. I like that their change bit is one of those ones where you can just tip a whole load of change in and it won't complain (it has a little conveyor belt that feeds the change in at a rate it's happy with). What I don't like is that if you scan an age restricted item it won't let you scan anything else until it's the staff verify it, unlike all of the other ones where you can keep going and just get them to do it at the end. I rarely get the remove last item from bagging area problem but when I do I just stick the last thing on top of the till or on the floor - I've never had anyone say anything about it.

Whoever asked about ibuprofen - anyone can buy it, you'd have to eat about a thousand of them before it would stand any chance of killing you. The weird thing is that Argos consider soda stream refills to be an over 18 product so you can't buy it from the automated kiosks but anyone can buy a soda stream machine which comes with a CO2 canister.

YANBU they are the work of the devil

Our local coop introduced them and jeez it's annoying. I've used them on many other shops but these are by far the worst. It is apparently impossible to place an item into the bagging area quickly enough for its liking and it is super sensitive on weight. It happens all the time but for example I bought a chicken yesterday and it freaked because apparently a chicken is expected to be 650g but this one was 679g and wouldn't do anything until the harassed supervisor sorted it. Every time I use them I say never again but forget.

I love that you can mute them though.

Oh right Queen. I'm not sure I would like my DC to be able to buy painkillers but not sure why. Would it have done the same with Paracetamol?

How do you mute them?

On the Tesco ones down the bottom is a loudspeaker sign Bingo. Keep pressing it and the volume bars go up and then a cross appears and mutes it.

I have yet to find it on the Morrisons one though.