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TheCalmingManatee · 22/09/2012 22:30
and MNHQ have evidence/reason to suspect that the poster is either a troll or not a troll, it would be nice if we could be told. or something! I'd certainly like to know if someone had taken me for a mug.
HelenMumsnet · 22/09/2012 22:34
Hello.
We do understand your frustration with this one and we do, when possible, post to confirm that we have been visited by the hairy-handed.
But sometimes it's not as simple as that - and it can take a while to be absolutely sure that someone is trolling.
And our policy is always to err on the side of benefit of the doubt in the meantime. That's, essentially, why trollhunting breaks the rules.
HelenMumsnet · 22/09/2012 22:35
@IvorHughJanus
The thread is blocked, as in no one can post any additional messages.
The final message is from MNHQ explaining that the op was a troll.
The thread is left up there for a period of, say, 24 hours, for the purpose of allowing others who may have been in a similar situation to the op to be able to access all of the advice that other MNetters have, in good faith, posted there.
But this has been discussed before and it never goes anywhere.
Yes. We have now got the ability to suspend threads and/or to post up a "this was a troll" message.
It's just that the buttons don't work at the moment. As I found out tonight.
HelenMumsnet · 22/09/2012 22:37
@threeOrangesocksmorgan
Yes, they are. Unless they are insulting/mocking/trollhunting about/rehashing deleted posts from the other thread/posters on the other thread.
HelenMumsnet · 22/09/2012 22:39
@nipersvest
was it a troll?
As we posted before deleting it, we had tried to suspend the thread but the button didn't work
Then it all rather descended into a trollhunting/personal-attack-fest, so we deleted.
And no, at the moment, we have no reason to think the OP is a troll. But we're grateful to all who reported.
HelenMumsnet · 22/09/2012 22:50
@MsCellophane
Will the trollhunters be sanctioned? Or do they just get away with once again?
Trollhunting breaks our guidelines. And when people break our guidelines, they generally hear from MNHQ.
And, as we said earlier on this thread, we've no reason to believe the OP of that thread was a troll. And, if we'd been able to suspend the thread, rather than delete it, we would have done.
HelenMumsnet · 22/09/2012 22:56
OK, a small ahem to say that, obviously, if this thread starts to become a 'he said, she said' about the kittens thread, we'll have to delete this thread too.
HelenMumsnet · 22/09/2012 22:57
@Asmywhimsytakesme
Helen can't you temporarily bar for troll hunting? Give the offenders a month long ban say? Would be more of a deterrent that way maybe?
Yes. We have done on many occasions. And will continue to do, if the need arises.
HelenMumsnet · 22/09/2012 23:00
@SuperB0F
We could certainly think about it, SuperBOF. Thanks to you, and Worra, for suggesting.
HelenMumsnet · 22/09/2012 23:28
@TheCalmingManatee
The idea is that we could suspend a thread where the OP is suspected of trolling - or there was some other worry/concern - while we investigated.
That could mean the thread doesn't get deleted for just becoming a trollhunt (as can happen now) and the OP still has a chance to get the support/advice she was looking for.
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