I think we are very lucky to have free (ok not actually free but 'free at point of service') healthcare. We could not possibly afford anything else.
Very small scale example here so nothing compared to others on this thread, but in my town we got a new walk in GP service (open 8-8 7 days a week except 25th Dec) a couple of years ago. (There is already an urgent treatment centre in the town hospital for more-pressing-but-not-quite-A&E cases)
Before this if you had something wrong that wasn't urgent you obviously had to wait for a regular GP appt which could take days or weeks. Very frustrating. This new centre has improved my life - eg I got tonsillitis several times and was able to get ABs and return to work very quickly. You don't need to sign up, they just send your consultation notes to your regular GP.
What gets to me is that every time I'm there, people are complaining about waiting times, at least one person storms off in a huff. And every single time somebody will complain that they can't join the waiting list, leave (for food or whatever) and come back later
I mean WTF? Yes, waiting a couple of hours is not great, but it is less than they would wait at the urgent treatment centre, and compared to the week or more they would have to wait for the regular GP surely a couple of hours is nothing? We didn't even have this service two years ago, and many towns have nothing like it, so we are really lucky, it makes me sad that some people don't appreciate what we have.