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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to insist on my change?

46 replies

shrimponastick · 20/07/2012 14:48

I bought some items from a clothing store. The total was £6.98.

The cashier said that she had no pennies or two pences in her till. She said "is that Okay?" I asked her what she meant, and she repeated herself.

I asked what would happen to my 2p, and could she put it in a charity tin later. She said there is no charity tin, and that my money would just stay in the till.

She then called her supervisor over who opened the other till and gave me the 2p.

WIBU to want my 2p?Surely the till wouldn't have balanced if not either.

OP posts:
LindyHemming · 20/07/2012 14:51

This reply has been deleted

Message withdrawn at poster's request.

KissMyEmbroideryHoop · 20/07/2012 14:51

Yabu and yanbu. It's TWO PENCE. I know it was YOUR two pence...but really. What I have seen done is the customer being given more change ather tan being left short...she could have given you 5p and then balanced it out later.

RhiRhi123 · 20/07/2012 14:51

YANBU why should they get the extra money for no reason? - yes its only 2p but if u put them all in a jar they soon add up! If I've already put my purse away etc i put it in the charity tin.

KissMyEmbroideryHoop · 20/07/2012 14:51

when I worked in a shop, we kept a tub of pennies that people had left...and we used them in emergencies to balance tills or gve change.

DollysDrawers · 20/07/2012 14:52

I would be too embarrassed to do that over 2p but I guess you have every right too really as it was your money.

WorraLiberty · 20/07/2012 14:53

Wait a while, while I compile a whole list of shits I give about 2p change.

Many thanks.

Catsdontcare · 20/07/2012 14:55

See this what I liked about Australia they don't have 2p's and 1p's so everything just gets rounded up.

I kind of see your point but don't think I would have made a fuss over two pence. Although I do remember giving a shitty customer all his change back in pennies once and pretended I didn't have any other coins so beware karma doesn't get you!

kim147 · 20/07/2012 14:56

This reply has been deleted

Message withdrawn at poster's request.

Debeezandbirds · 20/07/2012 14:56

YANBU as she had the change in another till. If she had none in the entire shop I'd have left it, no biggie. I think it was more about having to get it from somewhere else and some extra work. I save all my pennies and they soon add up. My DM does it too then takes DS out to the beach for ice cream with the proceeds a few times a year.

Debeezandbirds · 20/07/2012 14:57

Seen a few other replies, I am obviously a cheapskate. Blush

HappyCamel · 20/07/2012 14:58

YANBU, at what point is suddenly not okay for a company to keep money it isn't entitled to?

BarbaraWoodlouseAspiringHooker · 20/07/2012 14:59

Worra, if you subsequently discover you, in fact, only give 4 shits, will you be demanding 1 shit change? Wink

Fireandashes · 20/07/2012 15:02

I can see both sides (ouch, the splinters from this fence are uncomfortable). On the one hand...it's 2p. It's hardly going to pay for your summer holiday, and you just know the shop assistant and her manager will have been gossiping about 'the woman who insisted we opened the other till for the sake of 2p' after you'd gone.

OTOH, there's a bit of a principle here:

  1. It's your 2p. Why shouldn't you have it?
  2. Would they have been so laid-back about it if the situation had been reversed i.e. it was you that was a few pence short and only offered, say, £6.95?
  3. What are they going to do, never fill the till up with coppers again? So does no-one ever get their change if it's less than 5p? Nice little earner they've got going there, over time.
  4. If they're not going to keep a sufficient supply of copper change, they should consider changing their pricing policy so that all prices are round figures (I'm guessing it was two items priced £X.99 that brought it to £6.98).
kim147 · 20/07/2012 15:02

This reply has been deleted

Message withdrawn at poster's request.

tyler80 · 20/07/2012 15:05

how anyone thinks the system in australia is sensible is beyond me.

If the smallest denomination is 5 cents, price everything in multiples of 5, not 99 cents!

openerofjars · 20/07/2012 15:06

Worra Grin

I'm nicking that.

shrimponastick · 20/07/2012 15:16

I am a bit of a cheapskate, but it was the principle.

If there is a charity tin on the counter I usually stuff any coppers in anyway, rather than have a heavy purse.

Thanks for all replies. Grin

OP posts:
IHaveAFeatureWallAndILikeIt · 20/07/2012 15:19

I think the point isn't that you were quibbling about 2p but more the fact that the assistant was so blase about not giving your change. She should have given you more change not tried to short change you!

numbertaker · 20/07/2012 15:19

You are not being unreasonable, its your money.

Once we were so poor that I needed just 1p to get a ingriedient for a home made meal, I took to searching around on the floor outside the shops, I found 1p.

For some people 2p is 2p.

StuntGirl · 20/07/2012 15:31

YANBU to want your change but YABU if you get arsey with the staff; if the till runs out it's not the cashiers fault.

I get the 'oh all those 1 and 2 pences add up' arguement, I used to think that myself. After working retail for years I can tell you they don't - people get shirty about it no matter how polite you are so our shop gave them 5p to shut them up. If we ran out of coppers our tills would end up down for the day - not up.

NettoSuperstar · 20/07/2012 15:32

In Indonesia they give you sweets if they haven't got enough change.

Tee2072 · 20/07/2012 15:35

Leave enough 2Ps in a shop and soon enough you'll have lost a pound.

ratspeaker · 20/07/2012 15:39

I'd have demanded it, on principle alone.
If they dont have a float in the till to cover giving change then they should price items accordingly ie to the full pound
How incompetent is a store not to have a float in the working till?

As firandashes said if you had offered 2p short bet they wouldnt have had the same blase attitude

I'd stand and wait or say here's the goods back I want my money refunded
Who says the Scots are mean? Grin

CaliforniaLeaving · 20/07/2012 15:42

I do the, leave a penny take a penny when they have the little tray for it at the shop. But they way the assistant went about it would have annoyed me. My Dd is the coin finder around here, she's now got $4 in her little purse, so it does add up fast. I have a bag of pennies from everyones pockets and the bottom of the washing machine and it's enough for a trip to starbucks. Not that I'd want to pay them in pennies.

TurkeyDino · 20/07/2012 15:47

I hate 2p and 1p. Today I realised the cause of my bad shoulder was the huge weight of coppers in my purse. If only more shop assistants had ripped me of small change I would have a perfectly functioning shoulder. So YABU Wink

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