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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to insist on my change?

46 replies

shrimponastick · 20/07/2012 14:48

I bought some items from a clothing store. The total was £6.98.

The cashier said that she had no pennies or two pences in her till. She said "is that Okay?" I asked her what she meant, and she repeated herself.

I asked what would happen to my 2p, and could she put it in a charity tin later. She said there is no charity tin, and that my money would just stay in the till.

She then called her supervisor over who opened the other till and gave me the 2p.

WIBU to want my 2p?Surely the till wouldn't have balanced if not either.

OP posts:
rainydaysarebad · 20/07/2012 15:47

I bet you'd all give a few shits about 2p if you were 2p short of, say, a pound or a million pounds. It all adds up dunnit?

D0oinMeCleanin · 20/07/2012 15:54

I work in a shop and this really annoys me, sorry OP.

We don't deal with pennies. Everything is rounded up or down to the nearest 5p, but if we run out of 5p coins near to the end of a shift I hate opening a new bag. Do you know how long it takes to count out £10's worth of the tiny, fidgetty little bastards? Ages. That's how long. My supper goes cold. The kitchen staff tut at me because they want to go home. DH texts me constantly to make sure I haven't been abducted on my way home and I don't get paid any overtime because we are given sufficient time to count the till in our normal paid hours. All for the sake of 5 fucking pence. If it's a lunchtime shift and I'm not on in the evening shift so have to count the till it can cause me to have to skip lunch in order to get the children from school on time.

Chances are the lady who served you was nearing the end of her shift and didn't want to open a new bag of pennies because she'd have to count them all at the end of her shift.

OTOH I am constantly letting people off with 5p or 10p here and there. Any till shortages come out of my pocket at the end of the shift, but I am too damn nice, especially if it's an elderly person, someone with children, a regular customer (although they always come back in and pay me back the next day) or a young child.

And while I'm on a roll if I tell you we close at 1:45pm so please collect your order before then, then that means we close at 1:45pm so please collect your order before then not at 5 past fucking two.

I don't set the prices so swearing at me because your favourite meal has gone up by 10p is pointless. Nor do I care whether you stop using us, so threatening to never grace our shop again will not make me reduce the price of your meal. I just work there. I really don't care how much things cost or if you can still afford it. It's a takeaway. Cook at home if you're that skint.

I fecking hate customers, sometimes Grin

Fireandashes · 20/07/2012 15:55

It wouldn't have been so bad if the assistant had said "I'm sorry, we've run out of copper, do you mind hanging on while I get someone to bring some change over?" because at least then the OP would have had the choice of saying it didn't matter if she'd been so inclined, but not to be given the choice and have the shop decide they're simply not going to give out change...not on IMO.

I think it's fair to say I've clambered off the fence and am now firmly on the side of YANBU. I can also say I've spent far more than 2p-worth of my time thinking about this...

CockyPants · 20/07/2012 15:57

I'd like my tuppence worth.
YANBU.

IloveJudgeJudy · 20/07/2012 16:04

No YANBU. I had this in a well-known cheap sports store. It was their attitude that made me insist on my change. They didn't have a charity box, either. Miraculously, once I'd stood my ground and wasn't budging, they did find some change;)

AmazingBouncingFerret · 20/07/2012 16:23

Gah 2p is 2p.

However, she should of said... "have you got any change? I have no coppers in my till but i can give you 5p"
You would of no doubt said no no don;t worry about it it's only 2p.

It's the assumption from the sales assistant that you're not going to be bothered that is the annoying thing.

As an aside Dooin, it takes no time at all to count 5p's! How you doing it? Standing on your head? Wink

nickelbarapasaurus · 20/07/2012 16:26

I think YANBU .
it might be only 2p (which is never only btw), but it's your 2p and she had no right to tell you what to do with it.

It's one thing tio say to her "keep the change" or "put it in the charity box", but not for her to effectively say "i'm not giving you your change"

if she had 100 customers, that's two quid. that's a lot of money.

nickelbarapasaurus · 20/07/2012 16:28

TurkeyDino - i am constantly asking customers to offload their pennies in exchange for silver coins.

nickelbarapasaurus · 20/07/2012 16:29

Dooinmecleaning - if i have just opened a new bag, I round it up to a full bag - 5p/10p in the float doesn't bother me.

ivykaty44 · 20/07/2012 16:33

look after the pennies and the pounds will look after themselves

BackforGood · 20/07/2012 16:49

YANBU - what FireandAshes, and AmazingBouncingFerret both said - what is wrong is her assuming it would be alright for you to go without your 2p, but that she didn't think it was OK for her to give you 3p too much change, or give you the chance to see if you'd got the coppers or whatever.

I've heard that pricing things is specifically done in some shops to ensure that the till has to be opened for change, as a check that the staff are running everything through the till, and not just pocketing the money for items that cost £1 rather than 99p. Don't know how true that is.

TurkeyDino · 20/07/2012 16:54

Nickel, I will gladly swap small change for silver coinage! I have just counted up £1.72 in copper in my purse.

I feel rude counting my pennies out in shops, perhaps I should start spending it and keep the flow of pennies and tuppences going.

SaggyOldClothCatPuss · 20/07/2012 17:00

The only thing we sell that requires change is a waxed cheese that cost £4.99. I ran out of pennies, so I changed all the labels to £5.
Problem solved! Grin

mamababa · 20/07/2012 17:10

I think you were right. If the price of the item was £7.02 they would expect the 2p. They wouldn't let you off with 7 quid.

Madcaplady · 20/07/2012 17:18

This reply has been deleted

Message withdrawn at poster's request.

D0oinMeCleanin · 20/07/2012 17:20

I count them two at a time, in tens, alright so I am bit clumsy and the slidey little bastards end up flying all round the shop Blush, but it's still annoying when you only have 5 minutes left of your shift and you have to open a new bag (which needs counting because they are counted and bagged by hand and can be a £1 or two sometimes, which as I said comes out of my pocket)

nickelbarapasaurus · 20/07/2012 17:25

oh no, we love it!
(well, small shops seem to love it more than chains - like chains don't use the same number of pennies Hmm)

nickelbarapasaurus · 20/07/2012 17:26

doin - ask them to get one of those coin weighing machines.

AmazingBouncingFerret · 20/07/2012 17:26

D0oin I was always very naughty and would precount the till before I cashed up. It was an art form, lock the doors at 5.30, be cashed up, hoovered, lights off, alarm set and doors locked by 5.33! Grin

I must admit 5p were my least favourite to count, be thankful you didnt have my boss who used to stand next to me and push the coins closer to the edge of the counter as I counting them saying things like "don't let them drop, 5, 8,17,12,30,21" The wanker... Grin

MammaTJ · 20/07/2012 18:47

I would say they may be able to afford to lose 2p, but I can't. I do save my coppers in a large jar and I find it really useful to raid it when skint.

I would have done the same.

shrimponastick · 20/07/2012 19:23

I ask ed DH what he would have done.

He rolled his eyes and called me Margot ;)

OP posts:
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