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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have cried in tesco.

60 replies

storminabuttercup · 17/07/2012 22:24

Yes I am fucking unreasonable. And a knob!

Last week I was moaning about morrisons over charging me. And that I complained. Karma has just bit me on the fucking arse.

This is long and ranty.

Had a horrid day at work, got a text when I left from dp to say we'd run out of milk. So popped in to tesco. Whilst in there I got some cake making stuff I needed and a cheap bottle of wine (simply chenin blanc, try it it's good)

Goes to the till, lady scanned stuff, put my card in, incorrect pin, tried again, still saying incorrect. Used other card with same bank, incorrect pin. Till lady suggests I use cash machine.

Goes outside tried both cards with right pin again says wrong.

Now my fucking card is blocked.

Phoned Santander. No worries madam, we will sort it. Just answer these security questions, so I did, failed security. Please don't ask how because this is beyond me! Bloke on phone wouldn't discuss.

Goes to car emptied handbag and gathered loose change from all over the car, convinced I had enough.

Go back in, woman had wiped my bill off as she thought I wasn't going back.

Take shopping to self service. Checkout bloke comes over to authorise cheap wine, asks for I'D. I say please tell me you are kidding, he laughed and said yes love sorry.

Put handful of cash in, I'm 59p short, at this point my eyes are stinging, I call check out bloke and say please can I remove a box of icing sugar as I'm short (no way was I giving up my wine)

Till Bloke says two minutes love, comes back and put 59p in my till. At this point overcome by his generosity and my own embarrassment I begin to cry. I thanked the man and sobbed 'you are just so kind' he looked a bit scared and I said 'i will fetch you the money back I promise'

I sobbed all the way home.

Are you still reading? Have a Wine we deserve it!!

OP posts:
thenightsky · 17/07/2012 22:28

Poor you Sad

ValiumQueen · 17/07/2012 22:28

YANBU. Enjoy your wine. I was quite moved by your plight.

figwit · 17/07/2012 22:29

Poor you- but happy ending.
What a lovely guy Smile

Sl1nkyMalinki · 17/07/2012 22:30

Bless you, I would have done the same. YANBU Smile (what a lovely bloke too!)

ThePigOnTheWall · 17/07/2012 22:30

Aww what a lovely man Grin

That all sounds pretty stressful and I'm not surprised you cried

I hope you have now necked a good proportion of the wine relaxed a bit now

happydotcom · 17/07/2012 22:30

That made me cry too!! Such a lovely gesture :)
Yanbu .

Hope your card gets sorted .

NoVegBeforeSkeg · 17/07/2012 22:31

YANBU.
Sounds like a blummin bad time.
Lovely man for helping fund your wine though Wink

Clinks WineWine

I failed Santanders security once when I called to find out why they'd blocked my card. They're a bunch of gits.
Thanks for keeping my card secure from fraudsters, but the person trying to use it to buy stuff is, y'know...Me!

NeverBeenTrulyLoved · 17/07/2012 22:32

YANBU wat a kind man

Enjoy your wine responsibly :)

sensuallettuce · 17/07/2012 22:32

Simply Pino Grigio is also good - think its a new range? Grin

CointreauVersial · 17/07/2012 22:34

Awww....that always sets me off, a spot of kindness and understanding when you are just about to spontaneously combust with fury and desperation.

Enjoy the wine. I think alcohol is what's definitely called for at this point.

Noqontrol · 17/07/2012 22:34

Bless you, I've been there too, realised i forgot to take my card after the putting all my shopping through the till. The woman was a superstar about it, that man sounds lovely too. Have a glass of wine Grin

TapirBackRider · 17/07/2012 22:34

YANBU - Santander sucks arse.

I failed a security check from them once - because the bloody answer started with a capital letter, and I didn't state that in my reply!! Shock

Twatbags

What a lovely bloke!

taxiforme · 17/07/2012 22:35

Bless you, what a shit day and what a kind man.
YANBU.
And yes, the basic chenin blanc is really good for the money.

ImperialBlether · 17/07/2012 22:36

I've done that too, in Asda. The woman on duty brought out a jug of change and paid it for me. Wine was involved on that occasion, too. She told me she will never separate a woman from her wine.

And yes, I paid it back. They were startled.

Sarcalogos · 17/07/2012 22:39

Yanbu, glad the bloke was nice though!

Am Shock about the capital letters bit...

JollyHockeyStick · 17/07/2012 22:47

Db's Santander debit card stopped working three weeks before he left on a year long round the world trip. He called them asking them to fix it and they said they'd send out a new one. They posted him a new credit card. He called them back to point out their mistake. The conversation went like this:
Santander: sorry sir, your account has never had a debit card
db: yes it has
santander: no it hasn't
db: I am holding it in my hand
santander: you must be mistaken
db: no
santander: we don't believe you, can you please take it into the branch
db: ok

So he took it into the branch. a week later he had heard nothing so phoned them. they denied all knowledge of any debit card application and he had to go into the branch again.

he has decided to move banks when he returns to the UK.

(Sorry for dodgy lack of capitalisation, phone playing up)

storminabuttercup · 17/07/2012 22:51

Aw thanks everyone the wine is going down nicely.

I honestly think I couldn't have been more embarrassed. Blush

OP posts:
ThePigOnTheWall · 18/07/2012 06:11

jolly it wouldn't have made any difference to your Db to have a Santander debit card because as soon as he crossed the border and tried to use it, they would've blocked it, even though he had told them he was going abroad.

This happens every single time dp goes to work away - he goes for months at a time. He informs them where he's going and for how long. Every time they block his card the first time he uses it. Then they write to him at home to tell him, even though he's told them he won't be there for months.

IMO Santander are a bunch of incompetent knobs.

TantrumsAndBalloons · 18/07/2012 06:17

I love random acts of kindness.

I was in tesco with ds1 (13) on Saturday. We paid for our shopping and my DS said to me "mum have you got 50p"

I gave it to him, he disappeared. When he came back I asked him where he went. He had seen a boy buying his shopping for his mum, he was 46p short. My DS said he looked really embarresed and put back the peanut butter. My DS then saw him go and get value peanut butter. My DS gave him the 50p for the "good" peanut butter because he said "no one should have to eat value peanut butter" Grin

ErikNorseman · 18/07/2012 06:22

Aw tantrums bless Grin

Pastabee · 18/07/2012 06:24

Aaah. That's very nice. YABU to bank with Santander though. Try First Direct if you don't need branch access. Can't praise them enough and when you call (rare) you get straight through to someone competent. No 'press this, press that, wait forever' business.

fourbears · 18/07/2012 06:28

Aw what a lovely boy you've got Tantrums! I would have been so proud! Smile

TantrumsAndBalloons · 18/07/2012 06:31

He is quite nice most of the time Grin

VivaLeBeaver · 18/07/2012 06:37

Nationwide are just as bad for their security. I had a faulty card on holiday once, I thought it had been stopped as it wouldn't work in the cash machines. I failed security so they wouldn't discuss it. I was sobbing down the phone telling them I was a single parent on holiday on my own and how was I supposed to get home without been able to fill car ip with petrol, etc. Fuckers wouldn't even tell me that actually the card isn't blocked so just keep trying it.

Tesco bloke sounds lovely.

Tee2072 · 18/07/2012 06:39

Actually the karma for complaining at Morrisons was the bloke getting you the missing money.

Complaining builds up good karma as it helps the rest of us by, hopefully, fixing the situation so the rest of us don't have to put up with it.

I hope you get your cards straightened out today.