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AIBU?

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to warn you not to give your money to these shysters

26 replies

happyclapper · 06/07/2012 10:13

If you are ever standing in Comet being persuaded to buy their extended warranty DON'T BOTHER.
I paid not an inconsiderable amount for such a warranty for my washer dryer which subsequently broke down last week.
I have been told that I will have to wait TWO WEEKS for an engineer to come out and the possibly another TWO WEEKS to wait for parts to be ordered and another visit arranged because.....and wait for it.......THEY HAVE MADE THEIR SERVICE ENGINEERS REDUNDANT. ARGGGGH!!!!!!!.
Sorry for all the shouting but I am so angry.
So they have taken my money and now refuse to provide me with a reasonable service.
Customers say they have investigated my complaint but cannot do any more. Great!
I am drowning in washing with 2 DS and a mucky sporty DP.
All I can do is threaten them with the powerful influence of MN to 'out' their appauling service.

OP posts:
happyclapper · 06/07/2012 16:04

Tbanks for all your replies.
Curiosity sorry to here about your Dad. I know what it's like. My DP got made redundant twice. 1st time just after DS2 was born and then again a year later. Horrid.
Unbelievable how companies can get away with treating its customers like this.

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