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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think that 'blasting' a whistle, down the phone, into the ear of someone in a call centre is abusive?

211 replies

twinklingfairy · 14/06/2012 20:08

An old school friend has delightedly put this as her status. That her husband had the whistle ready and BLAST = call centre caller with tinitus, lol ??
How is that funny!?
My DH had someone scream into his ear, as a teenager, and has tinitus to this day. That's over 20yrs later!
I wrote a reply giving this story but omitting that it was my DH and was told to , calm down. She has been putting up with the abuse of the constant call for months etc. And that she had suffered it herself, after a rock concert.
hmm not quite the same, I think, as having a high pitch put straight into your ear that could abuse Long Term damage.
But it would seem I am a kill joy Hmm
DH says leave it, but I can't help feeling very angry on his behalf. Not to mention the poor soul, though I don't deny the calls are annoying, no one deserves abuse like that when it could cause lasting problems.

OP posts:
bleedingheart · 14/06/2012 20:34

I hope the call centre worker reports them. I don't think it would occur to me that someone would do that. I might be prepared for verbal abuse or rudeness but not someone blasting a whistle at me. Needlessly cruel.

MirandaGoshawk · 14/06/2012 20:38

YANBU. Whistle at, as has been said, the perv who asks about your knickers, but not at some innocent callcentre person.

lovesthesun · 14/06/2012 20:42

I used to be a cold caller in my desperate days. Its horrible-the abuse was constant. I never pressurised, if you said no thanks, it was enough. Please remember the callers are just trying to earn a living.

takingiteasy · 14/06/2012 20:44

What a sick cow!

thebody · 14/06/2012 20:54

Vile bullies, change your friends.

samandi · 15/06/2012 08:56

Agree with the general sentiment that your friend is an absolute twat. It's not difficult to just put the phone down.

Lovetats · 15/06/2012 08:59

De-friend the vicious moo!

HecateTrivia · 15/06/2012 10:25

It's a horrible thing to do to someone. That's a human being on the other end of that phone and there is no need to do that to them. They are just trying to earn a living.

I know it can be annoying, but there are other ways to deal with it.

I know I am not always polite, but that's when they are rude to me or pushy and nasty - which sometimes happens. I start off polite! But it's not on to blast something down the phone at them. Particularly since they'll probably be wearing those headsets, so won't be able to have a jerking reflex to move the phone away from their ear, iyswim.

TherapeuticVino · 15/06/2012 10:36

That's horrible.

Having said that I went through six months of the most incredible frustration with a particular double glazing company who were calling me 3 or 4 times a DAY at one point. There was obviously a problem with their database but EVERY time I politely explained we were NOT interested could they PLEASE take me off their list as I had a new baby that they were waking up regularly, they promised they would, but they would carry on as before.

In the end I told them that every time they called to ask if they could come over I would say yes and arrange an appointment then not let them in, so they would have some of their time wasted. I had to do that ONCE, and explain to the guy on the doorstep (who was quite rightly furious) why i had done it, and it stopped. Funny that.

Buntingbunny · 15/06/2012 10:39

I just put the phone down, if they ring back they get to listen to my very dull answer phone. There's one that thinks it's very funny to ring straight backAngry

WilsonFrickett · 15/06/2012 10:45

The other thing is, in most call centres the numbers are automatically generated and called, it's not like operator A goes to dial the number and thinks 'hang on a minute, wasn't that the twat with the whistle last week?'.

So their number will continue to be called, and no doubt they will continue their 'hilarious' prank on the next unsuspecting, minimum waged person who is trying to pay their uni bills or feed their kids. Nice.

2shoes · 15/06/2012 11:00

yabu
I am so fed up with these calls I am going to blow a whistle nest time.I do not ask them to call me and don't want them to.

DontstepontheMomeRaths · 15/06/2012 11:03

YANBU why can't they get BT privacy at home or similar for goodness sake.

PandaWatch · 15/06/2012 11:06

2shoes if a cold caller came to the door would you think it was ok to punch them?

Ample · 15/06/2012 11:07

I wouldn't do it and wouldn't like it done to me. They are only doing their job at the end of the day (and I know some are more persistant than others)

Linerunner, I do like the idea of them talking to the spoons Grin

sue52 · 15/06/2012 11:09

2shoes. Have you never had to do a grotty job for the money then?

LauraShigihara · 15/06/2012 11:09

My daughter worked in call centres when she was a student and it's horrifying to think some nasty, thoughtless pig could have done that to her.

SooticaTheWitchesCat · 15/06/2012 11:11

People from call centres annoy me badly but they are only doing a job so there is no need to blast a whistle in their ear. I normally say I'm not interested and put the phone down, sometiimes I just lay the receiver down and get on with something else whilst they are whittering away to themsleves Wink

But doing something that could damage their hearing is just wrong

Hammy02 · 15/06/2012 11:20

2shoes that is a vile thing to say.

bogeyface · 15/06/2012 11:23

Nobody does that job because they want to, and blasting a whistle at them is a despicable thing to do. They should be ashamed of themselves.

2shoes · 15/06/2012 11:25

I tell cold callers to go away and have a sign up.
I am on that preference thing, to stop these phone calls
I have tried everything to stop them. yet I still get hounded by them in my own home.
I doubt I would blow the whistle, but it is wrong that you have to put up with this intrusion.

bogeyface · 15/06/2012 11:26

2shoes, you disgust me.

They dont want to ring you anymore than you want them to ring, but they do it because they need a job. Do you also physically assault Chuggers?

Cockwomble · 15/06/2012 11:28

It's an awful thing to do - i just pick up the phone and put it down again if i don't want to speak.

2shoes · 15/06/2012 11:35

can I just say thank you to the op for this thread,I have now checked and am on the telephone preference thing still, I now know how to make a complaint against these companies.
so will not need to blow a whistle.

JosephineCD · 15/06/2012 12:24

Fill in the thing on the internet to stop getting cold calls. We did it and we went from getting several a day to none at all.