Called customer a 'tit'

[youarekidding]

OK, so IWBU to call her a tit but here's why.

Went to Tesco - had £22ish until Tuesday and a voucher to save £4 if spent over £20 and £3 clubcard points. So add up as I buy. Came to £21.34 but some reduced items reduced further at time of scanning so scanned at £17 something - cashier let me go 3m to freezer section and grab some boxes of ice creams. (was about 10 seconds)

Cashier rang them through but 1 didn't register and the amount came to £19 something. I realised this was wrong and quieried it to the puzzled cashier who then pressed something and till registered I'd paid £20 - not my fault. And to be fair not really cashiers and she was as puzzled as me!

I looked at printed receipt and that's when I noticed the missing item and told cashier so she called for assistance.

Customer waiting started shouting at me that I should have added up shopping first - I did (explained about reduced further with apology).

Customer started shouting at me again stating 'she had plans that afternoon and didn't have all day to wait for me' I mentioned I had plans too but always plan enough time in case things at supermarket take longer. Any way she continued being rude to me - can't remember exactly what she said.

So we're waiting for assistance (about 2 minutes) and she starts shouting at me again. Ending up telling me I had held her 15 minutes now and I should sort myself out. My DS - bless him gave her the look, and I told her to

'stop being a tit and to buy a new watch as hers obviously didn't keep good time'

Not my finest moment but at least my voice was quiet!

Great Customer service from tesco who charged me £16 and gave me the unscanned ice cream box for free - due to my inconvenience and the fact they couldn't fathom out to to correct the mistake.

Totally agree with what Angelico said
Seriously lucky people if that's their biggest stress.

YANBU

Hope you enjoy the ice cream

why wouldn't you call her a tit? she was a tit.

some people are impatient and grumpy. Daft mare. She could have backed out and gone to another till if she was that bothered.

I had a man not only ahead of me in the queue but actually being served turn round and start shouting the odds because I had a trolley in the 'basket only' aisle. A trolley with six items in... plus my heavy work bag. Hence grabbing a trolley to put it in as I went round (one of those high trolleys for a few items, not a great big one with child seats). None of his fecking business silly sod - and by causing a huge row he delayed everyone for five ruddy minutes while he had his temper tantrum.

I pointed out if he wanted to enforce 'the rules' he could apply for a job at Sainsbury's like everyone else...

wow! who the hell are these idiots that expect people to put their lives on hold just so they can cut 30 seconds of their supermarket shop? did your parents pander to your every whim with lightening speed so that you never learned patience?

"So, you only had £20 to last you to whenever, go shopping, and realize you cant use your voucher because you are a few pounds under, and you prioritize to run to the freezer and get 3 boxes of choc ices? "

no quint, it added up to over £20 when she was going round the shop but when it was all scanned trhough there were further reductions (this has happened to me, it isn't always clear if something is on offer) so her total came to less than £20 which she needed to spend in order to get her £4 off. it wasn't her fault.

yeah the unexpected £4 under was because my reduced quiches which were 70p from £1.70 scanned at 25p and my casserole beef that said £3 from £5 scanned at 80p plus some bread, ham and cheese came through 10-20p cheaper as reduced again. Wasn't a bad shop really and got loads so actually will not need to do a huge shop as soon as I get my money next week - hopefully meaning I'll save a bit more.

I get enraged by faffing. But I always assume the fault is mine in having so little patience, so I keep my trap shut and smile.

If I didn't, I'd be a tit and might well need telling.

I would have called her worse than a tit, so YANBU!

YANBU. Rude, ignorant woman.
I hate people like this, moaning about their precious minutes being wasted.
I took great pleasure being behind a pompous person in a queue once who was tutting and huffing because a lady in front was taking so long to pay.
When it came to the moaner's turn their debit card wouldn't work and I was kept waiting ages ! I loved being able to say "It happens to us all doesn't it?" Pfft.

I would have said much worse. Like icy gritted teeth "There are other tills you know, feel free to use them"

or 'fuck off to the far side of fuck and when you get there etc etc'

Actually I'd have gone slooooooooower and smiled passive aggressively at her.

I am enjoying the fact I thought I WBU for calling her a tit but NBU about the circumstances not actually being my fault and most people say YANBU for calling her a tit and I would have said worse!

Won't make a habit of it though

IAmBoo well put :o

Edam jeez, My mum was moaned at by the person on the till.
She had a small trolly (she can't carry baskets nowadays - too heavy) with just over the max number of items in it.
She was snapped at and told "this till is for baskets/ 5 items only" and so counted her items and told the cashier that she didn't want the extra two after all and would it make it better if she were to go and get a basket and transfer her items into it?
The cashier said something along the line of "No, no, that's ok, are you sure you don't want the other things?"

What is it with people indeed.

OP YANBU, you were in front of a 'Sunday shopper' a breed of shopper that believes that the world and his dog revolves around them. If her plans were that important then why the fuckety fuck did she go to Tesco on a Sunday? The last time I went to Tesco on a Sunday I queued for 30 mins to be served and all the tills were open!

Sunday Shopper

I was shocked at her 'things to do' comment because she implied I had nothing to do/ no life with her tone.

I have to be honest (and not drip feeding btw but didn't want this to sway peoples opinions) but my 'plans' were to go to hospital and visit my Dbro's GF who has meningitis. I had budgeted so well with my £20 that I'd managed to get a few bits for them (10p end of date sarnies, 20p puddings! to make brother a packed dinner) - as it's also my Brothers 25th birthday tomorrow and they won't be celebrating - and she was taken ill during his party yesterday.

So I was already a bit tetchy myself.

OP, busy busy people often think that their plans take precedence.
Again, YANBU!! :o

This is why I hate the general public.

I am heartened that so many more people posted in support of you youarekidding. Happily I have no longer lost all faith in human nature. And lol @ Fairycake 'fuck off to the far side of Fuck etc' :o

i would have hated to be behind you in that queue...but would have prob stormed off. Don't like the word tit either....

bups would that be general public like me or the tit?

Or both

clawdy I'm not a fan of the word and have idea idea why it came out except she was looking down at nose at me which meant her eyeline was at my boob height and 'tit' just came out. Guess I was thinking twat twit. I do get why she didn't want to be behind me - can't say I wanted the till to fuck up and take 5 minutes to sort - but hardly my fault or a reason to start yelling at me - I didn't break it!

My point was rather that you chose ice cream when skint, rather than, say toilet bleach or fruit shoot.

Both

I would have got mardy if I was behind you. I would have got mardy if I was you.

It was the fault of the shop.
They should damn well get their tills working correctly.
However YABU for going into Tesco and co-operating with their ridiculous bloody points/vouchers crap.

quint I knew what you meant - and I grabbed the ice creams because I had told DS no to them due to money an then could afford them (actually make it cheaper with them!) and they were 3m from where I was. I was actually trying not to hold queue up! Failed a little there didn't I!!

I have loads of bleach already - wish I had thought of fruit shoots now - would have made the AIBU more interesting

lurking It's new, only a mile or so away and they keep sending me money off vouchers. So far I have had 4 x £10 off. 1 x £5 off and now the 4 x £4 off. Plus I then should get a day out for free when I quadruple the clubcard points.

Crap or not I'm not turning that down