Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

WIBU to complain about this GP?

27 replies

Sofuckthefuckoff · 10/03/2012 20:50

Or are least tell her to bog off

Ok so not to drip feed Will give the full story sorrynis long and full of TMI about my muff

Right over 4 weeks ago i started having a lot of pain and strange bleeding down below! Especially after sex the pain starts low like a cramp and goes to the right of my abdomen and in to my back (on the depo injection so i have had no period since the birth.of DS last match

I was thinking enlarged cyst as i have PCOS

went to see GP after 2 weeks she had a look up and saw something on my cervix i was referred to the colposcopy clinic and attend this week

lucky all was ok just an erosion on the cervix and it Will heal but the consultant agreed this was not the cause of the pain and kind of agreed with me that the most likely cause was an enlarged cyst on my right vary (i have had this before many years ago and had to have it drained)

Due to new NHS funding rules i have had to return to my GP to get re.referred to have an ultrasound and gyne appointment'!!! (fucking farce)

Right so attended yesterday and was a GP i have never ment (massive practice) she spoke about my problem with a right sour face she then asked me if i was in a stable relationship yes thank you have been with my DH for almost 10 yrs!

But she had refused to refer me back to gyne and refused to arrange an ultrasound scan as in her words.even.in a relationship anything can.happen!!!

Even though the hospital consultants letter said aboutbyhe gyne and ultrasound referrals!! And that they should be made ASAP!!

So i am.now been kept in pain for longer as this GP is refusing to.refer me until i.have been tested for ALL STD's!!!

I mean seriously my DH and i at first found this halirious but now i feel down right.insulted!! And offended the first GP Had no.issues yet this GP thinks.myself.or.my DH are shagging around with anyone and no using.protection like some mad teenagers!!!

So come Monday i have swabS and urine tests for all the STD'S she has requested then i have up to a fortnights want for results!!

Ok so after all that waffle AIBU to refuse these tests stonk up to the surgery on Monday kick off and.demand a referral and complain!!?????

OP posts:
ANTagony · 10/03/2012 20:54

Polite, firm complaints can get faster results. I would phone and ask to be called back by the practice manager as a matter of urgency. Hope you manage to get help from someone more professional.

Pseudo341 · 10/03/2012 20:59

YANBU. Don't kick off, stay very calm, but definitely make a formal complaint against her and insist on being referred, just do it nice and calmly.

CakeMixture · 10/03/2012 21:04

I would make a formal complaint.
Make another appointment with another gp (the origonal one?) and insist on being referred.
Its sounds miserable - being in pain, uneplained symptoms and not being able to get the appointment you need.

girliefriend · 10/03/2012 21:04

YANBU - how very very rude of her, how very dare she??!!

I would complain and go back to the surgery but insisting on seeing a different G.P.

thisisyesterday · 10/03/2012 21:04

the most ridiculous thing about this whole matter is that the bloody consultant can't refer you for ultrasound!

i just am lost for words at that! it's utterly absurd!

agree with polite but firm. don't get angry, but do be forceful if necessary.

purplepansy · 10/03/2012 21:11

Is it some kind of protocol that you have to be tested before gynae will accept a referral? Otherwise, sounds bizarre.

ohbugrit · 10/03/2012 21:13

YY go to the practice manager. You weren't listened to, your consultant's clear written instructions were ignored and inferences were made about your relationship which were unnecessary and insulting. Ffs that could cause serious ructions in a relationship by casting doubt on the other party's monogamy. Insensitive and way outwith the remit of the GP (because in this circ you've already been seen by a gynae consultant who surely can ask for swabs themselves if they deem it necessary!).

Firm and stern complaint to manager, desired outcome a referral letter pronto. If they still stick their heels in I would be demanding a written explanation for why this GP has disregarded the explicit instructions of the consultant.

thefurryone · 10/03/2012 21:17

Complain about the GP but also complain that you were not adequately treated for your problem with the consultant due to the funding rules. It is ridiculous that the doctor was unable to finish diagnosing you without you going back to the GP.

WhiteTrash · 10/03/2012 21:20

YANBU!!

If it was me Id complain, try and get the scan sooner. But Id probably stick to the STD tests too to give my complaint extra umpf.

Sofuckthefuckoff · 10/03/2012 21:20

Just having posted in AIBU and getting YANBU answers have calmed me down!!

Thank you!

I'm just so pissed off! I'm a nurse as well so i can forgive the NHS for many things even the stupid "back to the GP for a new referral crap"

But it pisses me off having some up her own ass GP judging me and my muff!!

Half way want to do the tests to prove it to the cow!!

OP posts:
Sofuckthefuckoff · 10/03/2012 21:25

Thefurryone you have no idea how stupid this rule is!!

get this.....

the consultant at the colposcopy is the SAME consultant who Will see me on gyne Confused

OP posts:
2rebecca · 10/03/2012 21:31

Testing for STDs with pelvic pain is standard, she'd be negligent if she didn't test you for chlamydia. It's easy to test for, if it's negative you haven't lost anything. I agree she could have sent off the ultrasound form whilst waiting for the infection results to come back. The gynae dept might well have a protocol of not referring patients with pelvic pain until infection results back.

Sofuckthefuckoff · 10/03/2012 22:09

I know that some of my symptoms indicate STD but look at my history!

I have had 3 children each time a per the maternity guidelines in our area we are swabbed and tested within an inch of our lives even fr STD's all clear every time! Only gave birth a year ago (shock horror) 10 year relationship full of trust! Even if one of us was to fancy a bit on the side we each would never have th bloody time!! :)

Plus the history of PCOS and what the consultant said!!

I still don't understand why she would think of this first?? Plus my DH is laughing this off but this could really effect some ones relationship!!

Would you think even
If I get the "it's just policy" answer to the complaint I would have at least drawn attention to here cow faced judging treatment of patients!!

OP posts:
hiddenhome · 10/03/2012 22:13

They should treat patients as individuals and not assume that everyone needs the same handling. Ridiculous.

SDTGisAnEvilWolefGenius · 10/03/2012 22:14

She's going to have to wait an extra two weeks or more, possibly in pain and with worrying bleeding, and anxious about the possibility of having an ovarian cyst - that sounds like losing something, 2rebecca.

If a consultant has told her she needs this scan and gynae appointment, surely they have a good reason for saying this, and it could be risky for the OP if she has an extra delay for these unneccessary tests.

If she has got an ovarian cyst, it could grow even more during this delay, causing more pain and problems.

OP - if I were you, I'd make another appointment on monday, with a different doctor, and request immediate referral - if you get no joy from this, then see the Practice Manager straight away and complain.

hiddenhome · 10/03/2012 22:17

I was referred for an ultrasound without any std tests. I was just having general pelvic pain, but I told the GP straight that it wasn't pregnancy related or an std.

70isaLimitNotaTarget · 10/03/2012 22:22

Sofuckthefuckoff - in your professional hat -you're a nurse- if a patient came in and in conversation told you this had happened to them, what would you advice?

You'd urge them to take it further wouldn't you?
And see another GP as soon as possible for another opinion and referral.

I think everyone's in agreement that you need to complain.

Sofuckthefuckoff · 10/03/2012 22:24

Hiddenhome I did inform her that I did not have any STD's that when the comment about anything can happen in a relationship came up!!

She absolutely refused to refer without the tests o just agreed thinking it would move things along quicker!!

Wish I would have just said fuck off and sulked in the reception area until they let me see someone else

OP posts:
hiddenhome · 10/03/2012 22:26

She shouldn't be passing judgement on anybody's relationship. It's an insult to treat an adult in that way. She's probably just doing it to save time by ruling certain things out, but I can understand why you're upset.

Sofuckthefuckoff · 10/03/2012 22:31

70isalimitnotatarget I know I should complain and the mumsnet jury has made sure I will :)

I guess been a nurse makes me Have guilt thinking about causing a drama for another health care professional

OP posts:
2rebecca · 10/03/2012 22:38

I still don't think she has behaved inappropriately in doing tests for infection in a woman with pelvic pain and suspect if you complain she will happily rattle off a "sorry you were upset at your treatment but infections are a common cause of pelvic pain and I think these tests were appropriate". I agree you don't seem to have much faith in her and should see another GP, preferably the one you saw before so there is some continuity, but I don't think complaining will help anything.

marriedinwhite · 10/03/2012 22:39

It's all about communication. How much better it would have been if she had said sofuckthefuckoff "I'm really pleased you have had an initial consultation at the hospital and they have identified what they think the problem is. Thank you so much for coming in so I can refer you for the treatment you need. I know this sounds absurd and can see from your notes that you have been with your partner for 10 years and all your std results in pregnancy were negative, but it is a protocol we have to follow to test you again. I am making sure though that your test will be back quicly and as soon as I have them I will contact the consultant to get your appointment through. If you have any problems between now and then please don't hesitate to make an apointment and come back to see me."

No more than basic good manners which one would expect to be able to take for granted from a highly educated professional who occupies the top 1 or 2 percentage of the country's earning bracked and on the old grading used to regarded as occupying an upper class position within the UK hierarchy.

Oh I would be politer than polite about my complaint but golly I would make it.

Dear Senior Partner

I am very disappointed that x happened at your surgery. Calmly set out the facts as you have here but use no swear words.

I might be minded to suggest some training in relation to emotional intelligence and that you will not be obliged to see this doctor at any further appointments.

Final para. I hope you understand how I feel in relation to this and will be reviewing the manner in which your patients are communicated with. I would be very happy to meet with you to discuss this further to ensure that patients are in future treated in a more professional manner. Hopefully you will be able to reassure me that it is not the practice's intention to be so rude and potentially offensive and if that is the case I shall not have to refer this matter to the Chairman of the PCT.

Sidge · 10/03/2012 22:46

I think the GP was right to test for STIs but I see no reason why the referral couldn't have been done at the same time; the swab results will probably be back before any referral letter has even been typed and sent.

As a HCP you can't just take someone's word for it when they tell you there is no risk of STI/pregnancy etc but there's a way of doing it!

I wouldn't go in and kick off but I would certainly let them know you weren't happy with the way the GP handled the situation.

Sofuckthefuckoff · 10/03/2012 23:00

I can agree with the comments about there been nothing wrong in the GP doing the tests and it may well be policy

but surely my history would show her that she could put through the referral as well as doing the tests??

I just feel judged? Did she not believe me? Or really give a shit?

i know there are people worse off health wise and i don'T want to appear a drama queen but what ever is wrong is bloody painfull even on pain meds the pain is sharp and sudden and due to sex making things worse that's a no go area but .gr pain strikes at anytime!! I just feel like crap and pray that this ends soon!

Yet i now.know i have another 2 weeks of this until i even get refered!! Even then i could be in with a 6 week plus wait!!

OP posts:
Sofuckthefuckoff · 10/03/2012 23:04

Wow i sound so self centered! Woe is me!!
I'm really not i just hurt!

OP posts: