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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To think that Pizza Express were abit petty asking to see a Tescos Clubcard with the vouchers?

63 replies

EdinburghRocks · 23/02/2012 13:09

It's never happened before and I use them all the time. I gave them to my mum and they refused to accept them as her name is one initial different to mine.

OP posts:
valiumredhead · 24/02/2012 08:32

Me too cointeau we use them all the time for the cinema and Pizza Express and days out - never been asked once to show my club card. I'll always make sure I have mine with me from now on when I use them.

valiumredhead · 24/02/2012 08:32

What's a taste card?

MarmiteMagic · 24/02/2012 08:39

OP not sure if you can still do it but you used to be able to link several cards to one account. That way all points go into one set of vouchers but any of you could use them.

valiumredhead · 24/02/2012 08:40

Yes you can still do that because dh and I have different cards.

2blessed2bstressed · 24/02/2012 08:42

I understand the theft thing, so its fair enough really. My mum always gives me her vouchers because she says she won't use them, but she gave me the small clubcard keytag to have when I use them. I don't consider that a "scam", but maybe someone else would?

MissBerta · 24/02/2012 08:48

I reckon the only thing keeping people at Tesco is the flipping clubcard thingy.

valiumredhead · 24/02/2012 08:51

They keep us there - we get everything from Tesco because the labelling is very clear and we have an allergic ds, so we get loads of vouchers. I love going to the zoo and feel smug when I hand the vouchers over instead of nearly £60 Grin

MissBerta · 24/02/2012 09:23

Yes, I have a friend whose saying is: "If Tesco don't go, we don't go!"

valiumredhead · 24/02/2012 09:31

missberta I have read you saying that on here before and it is now our motto as well. Brilliant! Grin

TroublesomeEx · 24/02/2012 09:34

OP, your name might be the same, barr one initial, but that doesn't mean you're the same person. Confused

Presumably, you'd given her your vouchers to use. Therefore, they were well within their rights to do what they did.

AngelDelightIsIndeedDelightful · 24/02/2012 10:34

I was scammed so I'm afraid I'm entirely on the side of the terms and conditions and YABU for trying to evade them. My clubcard vouchers were intercepted in the post and then spent. Customer services (who I have to say were superb) were able to tell me where they'd been spent and it was a store nowhere near my home. They were not happy as the store is supposed to check the clubcard matches and they could tell from the system that it didn't. The processes are 'supposed to stop that happening' but failed on this occasion.

It was just before Christmas so I've chosen to think that it was someone in desperate need who just wanted a nice Christmas for their kids. Anything else would make my borderline blood pressure reach dangerous levels Angry

Original poster
EdinburghRocks · 24/02/2012 10:50

There was no theft involved though, they were my hard earned points. I am on my own so you can imagine how much I had spent to get £60 worth!!

A tastecard is like a discount food card that you can use in alot of the chains, its about £27 and well worth it if you eat out alot. For pizza Express it is 2 for 1 on all courses. We went last week and there were six of us and one card tey didnnt care, never asked to see the card and gave us all the 2 or 1 pirice. Its swings and roundabouts, isnt it. My friend said that at the end of the day in Pizza Express there is hardly any cash as its all vouchers.

OP posts:
ClothesOfSand · 24/02/2012 10:54

So if Tesco clubcard vouchers are not transferable, why do they offer things like children's cinema tickets? How many children own a Tesco clubcard?

I am pretty annoyed if what people on this thread are saying is true, because I wanted to buy merlin cards and so on for the kids with the clubcard vouchers, and now I will not be able to, because they are in DH's name.

valiumredhead · 24/02/2012 10:55

Good point clothes you will be able to though.

Original poster
EdinburghRocks · 24/02/2012 10:58

Yes, I bought my nieces Merlin Cards on it! Its a joke, isnt it? My sister bought two on her card and I bought one.

OP posts:
ClothesOfSand · 24/02/2012 11:03

Can you use the tesco vouchers to buy merlin cards online, or do you have to turn up in person? We all have a different surname to DH so I can see it running into all manner of problems with this 'not transferable' rule.

Original poster
EdinburghRocks · 24/02/2012 11:07

From what I remember, you buy the vouchers online and then have to go into the attraction to get the photograph done.

I will be honest with you, they never saved us any money because they came to London once and that was it. The adult price was dear enough.

OP posts:
CeliaDeBohun · 24/02/2012 11:16

What's so wrong with OP giving her vouchers to her mum as a present? How is that "pulling a fast one" or "taking advantage"?? I honestly don't understand that logic. Fair enough if the restaurant couldn't accept the vouchers due to T&Cs. But why are people calling OP a scammer for trying to do something nice for her mum FFS?! The vouchers had been issued, they'd only go to waste if they weren't used and it's not as if OP's mum was trying to pay with counterfeit money.

I do get that restaurants have to abide by the T&Cs but think accusing OP of attempting to scam Tesco Clubcard is a bit unfair.

This thread is worrying me actually as I'm going away for a weekend soon and DH had ordered Cafe Rouge vouchers for me to take (he's not coming). I just assumed that it would be ok to use them but am guessing from the posts on here that they won't be accepted even with his clubcard :(

PattiMayor · 24/02/2012 11:19

I didn't know you couldn't transfer vouchers! I sent a load of mine to another MNer when they were about to run out.

Original poster
EdinburghRocks · 24/02/2012 11:21

I wouldnt be surprised if they turn up on ebay either. We were just unlucky. Well, my mum and her friends were Sad

OP posts:
notso · 24/02/2012 11:35

I am surprised at Pizza Express, the waiter in ours gave DH and I the code from his own phone on 2 for 1 Wednesday as we were the only customers without one!

However BIL bought £300 worth of Goldsmiths clubcard vouchers on Ebay, and Goldsmiths refused to accept them as the names were different.

SDTGisAnEvilWolefGenius · 24/02/2012 12:01

I guess that if Tesco realised that the retailer/restaurant hadn't checked the clubcard, or that they'd allowed someone to use the vouchers without a clubcard, they could potentially refuse to pay the retailer for the item/meals, so the restaurant/retailer would lose out.

AngelDelightIsIndeedDelightful · 24/02/2012 12:29

There was no theft involved though, they were my hard earned points.

I know that op. I'm saying that the terms and conditions are how they are in order to stop theft. Had Tesco's processes worked properly my vouchers couldn't have been used. I have no issue whatsoever with Tesco's trying to prevent theft. They've lost out now because they've had to honour my vouchers twice.

MissBerta · 24/02/2012 13:23

Hmm, it's funny to read about Pizza Express. We have a favourite one but have noticed a decline in the food, slowly but surely. We are full paying customers and from this thread it sounds like we would be very much in the minority - this thread explains quite a lot and I'm afraid I blame Tesco and their clubcard. Actually it's put me right off them now Sad

valiumredhead · 24/02/2012 13:25

miss berta PE has definitely gone down hill! We h ave noticed it over the last couple of meals out. Cutlery now in a container in the middle of the table is a particular bug bear of mine! We go there because ds loves it and we rarely eat pizza at home so it's a treat and we have vouchers. Whenever the bill comes I am always stunned people are willing to pay full whack for it tbh.