Are they being unreasonable? Banned from local KFC today

[GraciousLife]

Popped into my local KFC today. Due to the area I live in, they have screens up between customer and cashier (like in post offices and banks), which makes it hard to hear what is being said. I didn't understand what the girl asked me, and, as I often say when I don't understand what someone has said, I jokingly said "Can I have that in English please", without thinking/realising/noticing the cashier was from another country (english being her second language).

The cashier got very upset. More upset than I would have thought is necessary, and refused to continue to serve me. I was shocked. She got her manager and told her what I had said. To cut a very long story short, I have been banned from the store.

Does the food get passed to you under a little slidey counter like in a bank as well? How do they get the big banquet boxes to the customer?

Does anyone else want to visit this maximum security fast food eaterie?

As someone who isn't english but is fluent I would have been very shocked by your answer.

If I had been english and you had told me that, I would probably have though you had totally lost the plot.

If you don't understand someone, just say. Being PA doesn't help.

Sorry Hecate wasn't really saying that in response to you - was saying it in response to THEM interpreting it as a "Racist attack." Just think it was an over reaction on their part if happened as OP said. xx

And what up with saying pardon Viva?

oh, ok. I thought you were, since I was the only one who said the phrase "racist attack" and you put racist attack in quotation marks

Yes, I am indeed that sad. I did f3 and checked

The phrase itself is pretty harmless used in the right context and with friends.

To use it with a stranger, even if they were English, is a bit inappropriate and rude.

I think to ban you from the premises over it may be a bit of an over-reaction but that really depends on what happened/how the conversation went after the comment.

"How do they get the big banquet boxes to the customer?"

Perhaps they have one of those big screens at the side that slides open, like the post office does for large parcels?

Of course, Boulevard, I hadn't thought of the parcel window

I hope they have a proper post office queuing system with numbers above the tills.

Did you apologise profusely or get defensive?

If its the latter then YABU

I was joking about the pardon thing but my mum would die if I said it as a kid. She's quite hyacinth bucket and would regard it as common. It's a bit like saying toilet.

I feel like I've lived a sheltered life never having ordered from a fast food restaurant with screens.

I think kfc over reacted. as custardo said, come again in english is fairly common saying amoung friends, perhaps not the best thing to say to someone else though. still think kfc have overreacted in this situation, surely they need to employ someone who can communicate clearly and does not have a strong accent of any origin (british/other)

I want to know OP if the local mcdonalds also has screens or if KFC for some reason attracts a worse kind of clientle?

I got banned from KFC in Northampton 20 odd years ago for buying a chicken fillet burger. Apparently I might have been giving it to the bloke in front of me in the queue who also got banned for asking detailed questions about the coating on the chicken. I didn't know him or had ever met him. Most puzzling.

Honestly Viva? blooming ek tis considered extremely polite to say pardon around these parts . The common kids would say "ya what?" or "eh?" .

Very intrigued by this one

I've never heard of screens in KFC

YANBU - you have BEEN SAVED from ever having to eat their shit chips again - really - I do fast food about twice a year & it's Maccie Ds all the way - if you're gonna go dirty - go real dirty I say.

On a more sympathetic note I was shopping not long after DS had been born, he was about 6 months, I was sleep deprived, bf addled & called him the first name that came into my mind at the time, he was messing about with something to go on the conveyor-belt & I chirrped 'come on chop-sticks, hurry up' we lived near Brecon at the time, alot of Ghurkas & their wifes at the barracks so I turned to smile at the woman on the checkout &...

Oh yes.

I did want to die.

Come again in English?

I have never, ever heard that said in RL. It doesn't even sound like good Englsh to me. I'm partly deaf and usually say, 'sorry I didn't catch that..'

Our post office doesn't have screens, we don't have a KFC within a drivable distance.

I need to know where the op lives! I've been to a KFC in downtown Jamaica and they didn't have screens! (they did have extremely yummy chicken though and they sell rice and peas in their KFC's)

You could turn the experience into a positive by going there in disguise next time...

Original, your post office doesn't have screens? Where do you live?

Good lord OP where do you live with safety screens at KFC?

Cumbria, we live in a lovely 80 s time warp...

Yes, my dh is a bit more common than me. He would say pardon and think it's polite. Poor old dd is confused, her dad says pardon, toilet and belly.

He thinks it's rude to say what. A common misconception.

I am being Tongue in cheek, but its true. Saying what is upper class, or upper middle class. Saying pardon is middle class.