to give an Ebayer negative feedback for...

[Jojay]

... cancelling the transaction after the auction had ended?

I bid on and won a cotbed. It was pick up only so I immediately emailed to ask their address and arrange a convenient time to collect it. I din't pay via paypal because they wanted cash on collection.

I heard nothing from then for a day, then got an automated email from Ebay saying the transaction had been cancelled.

I contacted the seller who replied that their SIL had announced she was pg so they were giving the cot to her.

But the auction had already ended. I'm not too impressed!

I had someone do this. It was also a baby item and I was told that they were cancelling the transaction because the item didnt sell for enough! I told them that they should have put a reserve on it and they said that they didnt want to do that as it costs more so they chose to cancel instead.

I negged, and they responded that they were within their rights to cancel, which obviously they werent and when it was relisted they got no bids at all :o

bogey the cheek of some people!

you can also report as a non performing seller and their cancellation of the auction, you can refuse that can't you? And yes big fat neg is no less than they deserve.

I would leave negative feedback. People pull this kind of thing all the time when they don't get the price they want.

If you can't leave negative feedback then I'd get eBay involved. It might not be the end of the world but it's a bit tough luck if you've sold something and then decided you still want/need it.

YANBU. Just state what happened, as you've done here, and then other people can make up their own minds.

Thanks everyone.

The seller currently had 100% feedback on 300+ transactions so they ought to know that this is out of order.

Off to figure out how to do it now

Right, negative feedback given.

Feel a bit scared now, like they'll come round and throw eggs at me or something

Absolutely leave them a neg,this kind of thing really pisses me off.
I buy & sell a lot on ebay & i was selling a mulberry purse recently,a bidder bid & won,she then emailed me straight away to say could i cancel her bid as she didnt really want to spend that much.
I was pissed off but sent her the form through ebay to cancel the transaction so that i would nt hav eto pay fvf on it.
She refused to fill the form in even though it was her that had asked for me to cancel it,then she left me a neg!
I had to do live chat with ebay & explain to them what had happened & they argreed to give me back my fvf as a 'goodwill' gesture.
Ebay is full of fuckwits who dont realise it is a binding contract.
Good on you for letting others know exactly what kind of ebayer they are.

Sorry if this is a silly question but what does fvf mean?

I've just started using ebay luddite emoticon and am a bit clueless.

Fabby is right they can't cancel without your agreement so even if the transaction doesn't go ahead, if you refuse to cancel they'll still get stung for the ebay % of the sale.

I hope you find another cotbed soon.

FVF are Final Value Fees.

You pay ebay to list the items for a set price and then add on additional fees for extra photos etc then when/if the item sells they take a percentage of the final sale price (before P&P) as a fee too.

Thats why you have to watch out for vastly inflated P&P charges as some sellers use them as a way of avoiding ebay fees. i once saw a camera that was 99p Buy It Now with postage of £70 odd!

In this case, if the OP doesnt agree to cancel the transaction then the seller will have to pay the FVF anyway as the seller is willing to complete.

final value fee - it is the fees you pay based on the price you sell an item for. It's 10%, so £20 fee if you sell a £200 item. This is in addition to any listing fees you pay plus paypal fees on top of that.

And there is no such thing as a silly question :)

Sorry, that should be "as the buyer is willing to complete"

And I think they've changed the cancellation form too - if the buyer doesn't respond I think the seller gets the fees back, so it is always worth refusing the cancellation to be sure, rather than ignoring it.

Yes, i'd give at least neutral feedback and possibly negative. V. annoying.

I have the opposite problem - I'm desperately trying to raise cash and make space at home and I now have c 40% non payment rate on items I've sold and I cannot leave negative feedback for these buyers.

Oh - could someone give me some ebay advice, since you are being aall knowledgeble on here.

I messed up big time this weekend. I was ebaying some books, - one large "job lot" and one smaller set of books. The large lot ended a few days ago, and I wrapped them up and posted them. It was only when the auction for the small lot was about 5 mins from ending that I noticed I had accidentally sent a couple of the books from the small lot in the large parcel (doh!). I made my husband nip onto ebay and make a ridiculously large bid on my auction, as I didn't seem to be able to cancel it at that point. So anyway - my husband has now bought my books from me. Is there any way to cancel the sale, so that I don't have to pay the fees on the auction - or am I just going to have to "suck it up" as a consequence of being stupid...?

Hope that makes sense!!

And sorry for thread hijacking!

yes to cancel go to account, resolution centre then I want to cancel a transaction.

Thank you! Easy when you know how! I am such a scatterbrain sometimes!!!

I've just declined to cancel the transaction too.

Mwahahahahahahaha

have a read here
www.mumsnet.com/Talk/ebay
or here
community.ebay.co.uk/forum/Seller-Central/7

Jojay keep an eye out for the cotbed making a reappearance in a few weeks if you remember.

I am very supicious of the 'pregnant sister' story, suspect that item didn't sell for what they hoped (was free listing last weekend I think?) after they didn't want to pay reserve fees.

This has happened to me before, I reported it to Ebay and item was swiftly removed from auction. Not sure what sanctions are in place but they take a very dim view (of people who try to dodge fees I mainly think)

I am generally quite laidback and it wouldn't have occurred to me to leave negative feedback here. There're other cotbeds out there, after all and this sort of thing does just not piss me off that much.

I would rather not leave feedback than leave negative - these people have your address and there are some complete nutters buying and selling on eBay....

I think I may have recently made an e-bay faux pas I auctioned a car seat and base with a reserve on it, there were a few watchers but no bids. I had been messaging a newly pg friend about the seat for ages but she hadn't got back to me then sod's law says she rang me half an hour before the auction ended saying she wanted it, so I cancelled the auction. Is that frowned upon? (One of the watchers chancers emailed me after saying she was interested in the seat but had bought a different one as mine was too expensive, but did I want a fiver for it?! I saw through that one straight away!)

I don't tend to sell too much on ebay - I get a bit 'rabbit in the headlights' with all the talk of legal stuff and binding contracts

OP sorry for the hijack :)

YABU.. it's a little bit harsh if you are not out of pocket but just slightly miffed that you didn't get the item you won.

At the moment Ebay sellers are having quite a hard time of it and the constrainghts on them are high, plus Ebay seems to be geared up to make it as easy as possible for false comments. It is a sellers market and every negative no matter how unfounded counts.

I had a buyer who finally messaged me after 10 days and 1 reminder to say that they couldn't pay.

They asked if I could sell it to them for half the price they won it for.

I said I couldn't and I would offer it to the next lowest bidder on a second chance offer. ( NO MONEY HAD CHANGED HANDS AS THE PRIMARY BIDDER COULDNT PAY)

The non-paying bidder agreed to this and the transaction was cancelled. I ended up having to re-list the item (at expense to me).

The item was won at a price considerably less than before.... The winner left immediate positive feedback.

The non-paying bidder, however then, left negative feedback stating 'DONT TRUST HER'. This is now a 'black mark' against me, and does 'put off' buyers, even though the transaction was cancelled AND if I want to get it removed Ebay will not do it and I will have to go to small claims court!!! (extra expense to me), I only make enough to pay my Gas bill & mortgage, and the pool of saleable items from the loft is growing thin.

Thankfully I have a small group of regular buyers or else I would probably have to give up Ebay due to the defamation.

Saying that, the negative mark is still ther for another 6 mths and I wouldn't like to say how many new buyers have been put off.

By all means if you have been conned, swindled etc leave a negative but not if you have been refunded, (things do break , even when packaging).

If you do have a problem then contact your seller, any honest seller will reply and often compensate you for broken /INAD items.

In all go easy with that negative feedback button as most of us sellers are using Ebay to pay the bills and get penalised for any indescretion.