I am not going to say what I earn, at least not without namechanging, as I have already said I work as an equity partner in a top 50 firm, probably one that is not dissimilar to the firm you are complaining about. I do earn what by a lot of peoples standards is a lot. I accept that and I actually don't think I "deserve" it compared to say a nurse or a teacher. I think I do deserve it compared to a banker, an accountant, or many other business roles. Most of the people I act for earn far more than me. That's life.
I will however say that the minimum non -secretarial office costs per partner at my firm are in the region of £85-90,000 per annum, assuming that the partner works outside London which are the costs you put down as a "couple of secretaries and the phones". They are a lot more for inside London. I then contibute to part of the cost of a PA, so add another £15k to that figure (again for outside London) and you will see I have to earn over £100k just to start to break even, assuming that everyone will in fact pay their fees when the bills are sent out which they don't so I don't pay interest etc on my costs, or take less slary/profit myself - which I usually do to help cashflow. Also those figures assume that I do all the work myself and don't employ other lawyers which we do so that not everyone pays partner rate all the time. There are then the costs of training (each solicitor costs about £250,000 to train from the point they leave law school to the point they are qualified). My rate varies, as my fee structures vary depending on the nature of the job. Sometimes I charge £200 per hour, sometimes £350 per hour. I have not yet charged £400 per hour
I am not paid by the state, although I do have come charities on my books, but mainly I don't charge them, I am paid by companies, to defend the type of claim I believe you will have brought. I look forward to the day when claimiants have to pay to lodge claims, as they are for other claims, as that may help people decide how much they really want to fight. In saying that I suspect I am talking myself out of a job.
The sad thing is I suspect you had a good claim, from what you have posted, and I also suspect you were let down and that the firm didn't handle the fees appropriately at all points. I also suspect you should never have spent the amount you did. None of that makes me actually think it would have worked out that differently if you could have found a firm who would have taken on a presumably complex claim on a fixed fee basis, and I also suspect that the claim was probably too complex for no-win no fee (and the usually required after the event insurance which goes with that). It also doesn't explain your vitriol for a whole profession, or your lack of understanding for those lawyers who are far more deserving than I am.
Coming back to your premise and the information you have posted, I suspect that charging by the hour was therefore appropriate, and despite seeing great changes in the legal profession and how we charge for what we do, I am reminded that we only went to hourly charges as clients preferred it as they believed it to be more transparent.