To expect people who have bought from me on ebay to have the decency to leave feedback.

[apprenticemum]

I've got 100% good feedback on my profile so I know I'm doing it right. I pack all items in tissue paper and have even pressed some items that got creased and get them in the post ASAP, yet I have about 10 buyers in the last month who have not left feedback. Are they lazy or just plain f@*%!ng ignorant?

No-one in a shop has ever said it's 'indecent' or 'fucking ignorant' either.

To be fair, with that kind of attitude towards your buyers, maybe you should be glad you've not been left feedback!

I can't remember.. .honestly! What I should do, in theory, when I've bought something is:

Take note of when auction ended
Take note of delivery terms & conditions. Did they say they'd post first class or parcels? Within 1 or 5 working days?
Take note of when it arrived, & calculate whether it arrived in good time (according to the last)
Take note of how well it's wrapped
Closely scrutinise the packaging & condition & functionality etc. & compare to whatever the auction words said
Take note of postage paid & postage charged
Take note of any comms with seller, tone and suitability

I just don't... care that much. To do all that, for something I paid 5 quid for delivered. And if you nag me for FB I'm more likely to leave under 5 stars which (apparently) is very bad for the seller. Because I can't really remember the answers to all the star questions. So don't nag or rail, whatever you do.

I sell more than I buy on Ebay, btw, but I don't care much about my FB as long as it's reasonably truthful.

What others have said: "I dont leave feedback if I'm unhappy, but not unhappy enough to complain."

I bought a dress that turned out to be dirty; unfortunately it is dry-clean and not washable so it will cost me more than the e-bay price to put it right. It was my fault - I should have checked the details better - but there's no way I'm going to give a 'positive' on that.

Agrees with Whatmeworry, the feedback is meaningless for the general day to day transactions. Step outside my 'tolerance' levels, in a positive or negetive way though and I WILL feedback....

I almost never leave feedback. Why should I? It is, after all, only online shopping. sainsbury's don't expect me to rate when I buy my groceries online.

I rarely buy anything on eBay and when I do I go with he 'buy it now' option because I absolutely cannot be arsed with the whole auction nonsense. I then pay immediately (as I would in any other online shopping transaction) and expect a prompt delivery in suitable packaging. That is what I'm paying for.

I will leave feedback if I have a complaint but I have no idea what to say otherwise. Frankly, wrapping things appropriately and dispatching promptly should be expected and utterly unremarkable.

I don't care if the seller leaves me feedback either.

Buying from an independent seller who is selling used goods is not the same as buying from a shop though.
Don't you look at feedback before you bid???
If only the buyers with problems fed back then all sellers would have negative ratings and I wouldn't buy from them. It is important to feed back whether it is negative or positive so that sellers can be judged and buyers made aware of the trustworthyness of the seller. It only takes a second or two. Ebay is full of bad sellers- feedback helps you find the good ones.

And I might, as a buyer, be more inclined to leave feedback if I was allowed, as a seller, to leave negative feedback if a buyer buggers me about. Irrational, maybe, but true.

Oh, and I never leave feedback if asked, or if it's obvious that it's a tit- for- tat situaton.

I am tempted, but never have, to leave neutral, with the comment "here's the feedback you asked for"

Thank you onefatcat. That is exactly the point! I might also add that courtesy costs nothing. When you purchase an item in a shop, if you have any manners, you say thank you, so what makes ebay transactions different. Besides, getting feedback also tells the seller that the item has arrived. And yes - when I am watching an item, I always check out the sellers feedback and see what the negatives say.

But you choose to sell on ebay. If you don't like it, don't blame your customers, just go elsewhere!

I think it is very rude to expect feedback, but what's discourteous about not going back to someone after a delivery you paid for and making a fuss over it? It's like admitting 'well, I thought it'd turn up broken and full of poo, but amazingly it was actually what I gave you money for'.

It's nothing to do with courtesy, OP. It's a transaction. Ebay would like everybody to leave feedback but they don't really care either because otherwise sellers would be allowed to leave negative feedback for bad buyers (of which there are many). Feedback doesn't matter anymore because it's not honest. Ebay used to be a 'niche' venue for buying interesting, maybe unique stuff from private individuals... now it's just another 'mall' with the same old shops, same old tat.... with the odd individual 'nugget' of a seller selling something they've owned themselves.

Onefatcat: I only ever use eBay for stuff I really can't find anywhere else, and I buy new stuff from the eBay shops and only if I can 'buy it now' for a price I'm happy with. It's no different from buying from any other online retailer.

Buyers will let you know if something doesn't arrive or if it wasnt ok. You don't need feedback for that.

And, all the feedback crap is part of why I hate eBay.

I don't leave feedback as a buyer because you can't leave reasonable feedback as a seller. The biggest mistake eBay ever made was removing the opportunity to leave negative feedback as a seller.

The system means nothing because of that and I regard it as such.

So yeah, YABU.

That's fair enough Damsel, but I still think if you buy baby clothes or something from a normal seller, it is helpful for them if you leave them feedback.
I often leave feedback for small retailers on the internet as they provide a very personal service, it helps other customers and it helps shops improve/know what customers like so they can either change or do more of the things you liked. I always read reviews of products online too when considering a purchase. I don't see the problem.
And, although you can't officially give a negative feedback to buyers on ebay- you can write a negative comment!

I'm off to leave my feedback, hope you're not one them O.P.

Don't worry Shiney. I don't go after non feedbackers, I just sulk for a bit. X

if you write negative comment with positive feedback box ticked it can be removed

in any case most feedback is meaninglessunless you have actually corresponded about product, you buy a baby dress of me and pay so i say " thanks for prompt payment" well if you did not pay no dress so leaving that is meaningless because everyone who only buys on ebay has 100% feedback, it is only if you sell it can be less

I don't thimnk feedabck helps anyone if someone sent me something that had minor fault I would email them, a few weeks ago i won a designer skirt for my DD for £1.24 when it arrived it had plain back not like the photo but it was still lovely and a good bargain so i just emailed seller and suggested that some people may have negatived it and if back is a different fabric altogether you should mention in description I still left 5 stars though she emailed back thanks fioor raising it I would only leave negative feedback after trying to raise something and it not working I think i have left one negative out of about 250 transactions

YABU, they pay, you pack it well and post it in a good condition (unless stated otherwise!)

(FWIW I always leave feedback because its a good procrastination activity , but never expect it!)