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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think that houses do not come with an after sales service??

240 replies

TiaMariaandDietCoke · 13/10/2011 13:42

I'll try to keep this short. We sold our old house and the buyer moved in at the end of June. He's a single guy, just a couple of years younger than us. During the run up to the sale he was a bit of a PITA, we had to do lots of hand holding etc and his parents kept coming to the house to 'measure up' (never measured a damn thing) and would spend HOURS chatting with me and not showing any interest in the house at all.

We put up with it because he was willing to wait for our new build to be ready before he moved in, so that saved us the cost and hassle of renting. We also felt a bit sorry for him as he's just starting out for the first time, so left him quite a lot of extras not included in the sale of the house to help him out, chased up his solicitor for him when things stalled because he 'didn't know how to', left him loads of info about the area, who his neighbours are, when the bins are collected, left him food and a welcome to your new home present and card - basically anything we thought would help him settle in - he was very pleased!

Now I'm begining to wonder if being so nice was a mistake. He has my mobile number and has sent texts on and off all summer asking daft questions about the house, all of which I've answered and have even called him to talk explain stuff in more detail when he's been confused. He's also turned up unannounced at our new home which we didnt give him the address of and we dont know how he knows where it is for no particular reason, dropping off junk mail that he 'thinks is for us' Confused so far, irritating, but no big deal really.

until monday night, when his mother turned up at our house unannounced and barged in asking me to come and sort out his bloody heating! Shock There's nothing wrong with the heating, just he's not sure how to programme it to suit his working shifts.

me: "didn't he read the manual?"
her: "there is no manual"
me "err, yes there is - we handed it to you along with everything else - and I left written instructions because you asked for them - and there are instructions on the control unit itself"
her "oh, yes, so there is - well, can you come and do it anyway?"

now, this woman was not taking no for an answer so I stupidly agreed that DH and I would nip down for 10 MINUTES tonight to sort it. This was after me offering several days that I could come down and her saying that no, that time/day wouldn't suit. He wanted me to come then and there, or preferably on saturday evening, because that would suit her best. When I told her I had plans this weekend and couldnt come, her response was "well, that's not very convenient for poor DS" Confused ffs!!

The house, by the way is in great condition, heating system is only a few years old as as simple as they come - its not like he's struggling in some old run down house with quirky appliances!

AIBU to think they are extracting the urine, or am I just being a bit of a Caah? I'm of a mind to set the damn timer for him and then make it crystal clear that we will not be coming back and he needs to sort things out himself from here on in - what do the MN jury think?

OP posts:
LunaticFringe · 13/10/2011 17:35

This reply has been deleted

Message withdrawn at poster's request.

WhereYouLeftIt · 13/10/2011 17:36

" I don't think he fancies me"
I've been reading the juicy bits out to DH, and the first thing he said was "sounds like he fancies her".

QueenStromba · 13/10/2011 17:40

I'd feel bad even ringing my landlord up to ask about the heating unless I really couldn't get it to work after scouring the internet for help. At least if you were his landlord you could just not renew his contract for being such a PITA.

Sidge · 13/10/2011 17:42

Oh I love these mad people threads.

Looking forward to the update later!

jumpingjackhash · 13/10/2011 17:43

Another one joining in the Shock fest here! The bloody cheek of them!

You've been more than helpful so far TiaMaria, but I kind of do want you to go tonight and update us all! [hgrin]

Can I join the Kungfu fan club too please?

catchafallingstar · 13/10/2011 17:43

it's the first thing I thought.....

but the potential mil would put me right off!

still no idea why you are going round? (shakes head)

havent you anything better to do tonight? And by better I mean lounging on the sofa watching tv?

DizzyKipper · 13/10/2011 17:45

Wow you've been so kind and lovely, but you have done more than enough. Time to make it clear that this is not on and to give you your privacy and life back!

MurderBloodstabsandgore · 13/10/2011 17:50

shameless place marking :)

RickGhastley · 13/10/2011 17:51

You have been so lovely OP!

Time to ditch the loons though or this will be going on for ever!

Peachy · 13/10/2011 17:59

Haha at kate's kitchen.

We had a difernt type of loon: buyer rented from us for a few weeks prior to sale going through, then mortgage fell through. We knew why, only one company would do that road for fiddly reasons so we put them in touch but things still shaky. DH drove apst to find our entire kitchen in the agrden. 'Oh but it's our house now' Er no it's not, mortgage sorted by tomorrow or you are out.

Worst of all? We spent a small fortune on a fifties style kitchen interior design, silver shiny tules and turquoise blue. had been mustard before, yuck. the repainted it mustard

KatieMortician · 13/10/2011 18:00

[hgrin]

LydiaWickham · 13/10/2011 18:02

Shamelessly marking place, and hope you tell them this is the last time they contact you. (Any further issues, tell them to get a heating engineer out)

NonnoMum · 13/10/2011 18:04

You need to contact the Estate AGent you sold through. And THEY need to tell the new owner to leave you alone or you will get an injunction out.

MissTapestry · 13/10/2011 18:08

Marking place so I can find out what happened with the raving loons!

Ghoulwithadragontattoo · 13/10/2011 18:09

Tia - maybe his mother fancies you? She was the one who came to "measure up" but didn't measure anything and then has clearly followed you home otherwise how would she know where you live?

Gingefringe · 13/10/2011 18:09

If the heating system is fairly new they should be able to get instructions off the appropriate website, even if they have lost the manual you gave them. They may even find instructions on Utube.

This chap sounds completely mollycoddled by the mother and unable to fend or think for himself. Does he manage to hold down a job?

Tell them to bugger off in future.

babyheavingmassofmaggots · 13/10/2011 18:10
WitchesBrewIsMyFriend · 13/10/2011 18:13

oh I have had an absolutely shit week and this thread has cheered me up no end! [hgrin]

Cant wait for tonights update from tia

These people need to be told!

HappyMoleDeletedByEvilMole · 13/10/2011 18:18

Love bonkers people threads Grin

The only things our buyer left us was some shocking 'DIY'

trixymalixy · 13/10/2011 18:33

Ha ha this happened to us too despite leaving manuals etc. We did go round and sort it for them, but then had to send a solicitors letter to ask them to stop harassing us and my parents who still lived round the corner. We also calked the police as they were holding our post to ransom insisting we paid for something our solicitor said we had no liability for.

Nip it in the bud OP.

ChickensHaveNoEyebrows · 13/10/2011 18:44

I love this thread. Actual, full on love

CaveMum · 13/10/2011 18:58

More shameless place marking [hgrin]

PrivateBenjamin · 13/10/2011 18:59

I heart this thread and am laughing outloud at KatieMortician's spacious and light kitchen!

TiaMariaandDietCoke · 13/10/2011 19:01

Loon update! (sorry its long!)

So, against my better judgement and the sage advice of the mumsnet masses, we went. For 10 minutes - not a second longer - you'd have been proud. Grin

man-child wasn't there, his dad was. He'd been cutting man-child's grass - it hadn't been cut since he moved in in June, so the poor man was exhausted. But poor man-child needs a room painted, so apparently daddy is doing that tonight too.

He'd have been better cleaning the bloody kitchen, both DH and I literally gagged when we walked in, but anyway, I digress.

me: so, man-child is having problems programming the heating then?
man childs daddy (MCD): yes, it keeps coming on all the time and its really hot Hmm
me: ok, well, where are the instructions?
MCD: instructions?
me: yes you bloody idiot, instructions!!!! yes, I left them for you?
MCD: ummm.....

so I walk into the stinking kitchen and there's the instructions sitting on the worktop - exactly where I fecking left them!!! I kid you not, I don't think he's moved them in 3 bloody months!!! They were not even in the pile of booklets etc - they were RIGHT AT THE TOP!!!

So I lifted them, waved them at him and said "these are the instructions - did anyone read them?"

um, no they hadn't

So we looked at the control unit (which they'd pulled off the wall) Hmm. Man-child must have been fiddling with it, as he had it set for most of the day at 28 degrees HOT!!!!

when we pointed out that he'd done this, his parents started complaining that poor DS probably has very little oil left (we'd left him with about 500 litres) and might have to get some more. Seriously I think they thought we were going to offer to order some for him. I told them that yes, he probably would need to order some and I was surprised it had lasted so long when he'd had the thermostat set to 'tropical'!!!!

So I pointed out the page that gives the incrediby basic instructions and said 'see, this is how you set it'

mum: Oh i can't follow those things, so can you set it then?
DH: Well, when does he want the heating coming on and off? and at what temperature?
mum: well, i don't know, what do you think?
what time do you think? what time to you have your heating coming on at? what temperature do you set yours to?
(this actually went on for some time, including discussion on when we think DS would shave - nighttime or morning, how long it would take him to get ready for work, etc etc - our answer every time was, well, I don't know, thats for him to decide!)

So we left. Told them that man-child would need to decide for himself when he wants his heating on and how warm he wants his rooms - that its really not our place to decide for him. Told them to read and follow the instructions.

As we were leaving, his mum actually said "sure we'll see you soon" !!!! erm, no you won't missus - I've printed kungfu's letter and I'm prepared to pay he fees to use it!!! Grin

So folks, place your bets now - how long before i get to use the letter?

OP posts:
ATruthUniversallyAcknowledged · 13/10/2011 19:03