To not want to be treated like a c*nt when I’m buying a mobile phone

[MrsLadywoman]

Just got new BlackBerry at O2 shop having found the deal I wanted online. Assistant entered details but needed verification code from her supervisor who came over, bristling with Big I Am attitude, and started laughing with incredulity. ?What, 18 months and free BlackBerry? No chance, absolutely no way. Ha ha! Show me where you saw that deal?. Long story shortish, I finally got the site page up on their achingly slow computer system and proved I wasn?t actually lying or mad. Got my phone, got my deal, but still smarting that such a rude little prick can have a supervisors job at a flagship London branch when there are school leavers scrabbling around for work.

YANBU not wanting to be made to feel small in a shop. But why did you go through with the purchase? Sometimes it's a good feeling to explain to the shop why you're not going to be buying their goods... and then go elsewhere. Even if it's only to another branch.

people need something to bitch about on mn, dont let it get you down mrsladywoman.

anyway, glad you got your deal and glad you complained

i quite like dickhead know it alls in shops, becuase if i am having a bad day i can let out the frustration on them.

If I were you I would write a letter to customer services HQ. They can't talk to customers like that.

He was a knob, yes. But I too am one that is tired of the gutter talk on Mumsnet. Puts me off coming here. (and I know -from having seen other members replies when this has been brought up - your immature answer will be... 'well, don't come here then'..) but honestly, this thread would probably get more feedback from other members were the language not so foul.