first school, to talk to them about anything you had to make appointments.
Not unreasonable
but second school I was driving past one day and pulled into the car park on a whim. Walked into reception, accosted a bloke there and asked him if he had an information pack or something. He showed me ino his office instead and had a chat with me. turned out he's the Head.
first school - sprawling building, very posh looking. feels 'cold'
second school - old and scruffy. feels comfy and warm and welcoming
First school - over 1600 pupils
second school - around 600
pupils at both schools perform very well
Met with the senco of both schools. Had a chat.
Senco of first school was very much 'this is how we do things. our school is fantastic. we are Never Wrong, this procedure, that view, this is how your son will be moulded to fit into our school'
Senco of second school was interested in my son and his needs and talked about how they might meet his needs. (including changing things if that would meet his needs!)
second school won. hands down 