Backstory: I have lived here since April, my neighbours moved in shortly after. I have 3 kids and a dog, they had a baby in the New Year. I had a difficult last quarter of last year (separated from husband, breast cancer scare, everything that could go wrong did (re house/car etc) blah blah blah (that bits sort of irrelevant).
So last summer my daughter had an ear infection and woke up howling one night. I repeat one night. My dog barked. Not for hours, like 3-4 woofs. I obviously sorted the dog and my daughter. The next day they were round about it. I apologised and agreed to move the dogs bed into the furthest point away from their house meaning I cannot have a bin in my kitchen...
In the February school holidays they complained as they could hear my son in his bedroom and the children going up and down the stairs. I agreed to move my sons bedroom furniture around so his computer is not on the adjoining wall and to talk to the kids about their stairs walking (3 year old does the one step at a time stair stomp walk at the mo).
At Easter I got a trampoline for the kids. They go on it for ten minutes (literally ten minutes) of a weekday morning as I won't let them out before 8.30 and we have to leave at 8.40 for school and they go on it for 30 mins to 40mins of an afternoon (no later than 7.30pm).
This morning I had a text from the neighbours saying it was not on and that they have no peace or privacy in their house because of the trampoline and the kids etc.
On previous occasions I have tried to find solutions but this morning I replied that they will unfortunately make noise during waking hours and for them not to contact me about it again.
I feel like a complete bitch but we are walking on eggshells. The older kids are at school in the day and have activities a couple of times a week. They aren't here on a Sunday or a Wednesday as they are at their Dads. I am being made to feel like I can't live in my own home.
Honestly, my kids are just normal kids, they are just playing but of course we do have spats and tears at times. I have their friend sback for tea every few weeks or so but it is not as if we are having wild parties. Come 8.30pm they are in bed and it's just me pottering about - quietly.
Any advice on how I should handle this?
TIA