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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Walked into shop with £5.00, purchases = £2.40 left shop with £7.60!

107 replies

MeRightYouWrongMeBigYouSmall · 06/04/2011 13:19

The shop assistant clearly thought I had given her £10.00.

WIBU not to say anything?
Should I own up and return the cash?
Or should I count it as a wee bonus and buy a lottery ticket (or a few)

Confused
OP posts:
TitsMcGee89 · 06/04/2011 14:15

You were given it, okay it was a mistake but you didnt reach over and take it from the till, its not stealing. Especially as it's only £5, spar charge that for a packet of biscuits!

MeRightYouWrongMeBigYouSmall · 06/04/2011 14:15

Get Real - this woman is not going to lose her job over £5.00

OP posts:
BeerTricksPotter · 06/04/2011 14:16

This reply has been deleted

Message withdrawn at poster's request.

FABsBackAndIsWell · 06/04/2011 14:18

You get real Hmm. You are wrong to keep money that doesn't belong to you.

BeakerTheMuppetMuppet · 06/04/2011 14:18

Why would the assistant lose their job over it?

If it was a genuine mistake, then it would have to be written off as such.

Unless the assistant knowingly gave MeRight the extra change and asked her to split it later........... THAT is stealing

puddingface · 06/04/2011 14:19

they make you pay it back (spar)

IWantAnotherBaby · 06/04/2011 14:19

YANBU.
Similar happened to me once; I checked my change in the car before putting it back in my bag and found I'd been given £10 too much. So I got children back out of car seats etc and went back into the shop (Tesco) and said to the customer service demon woman that I'd been given the wrong change. Before I could even finish my sentence she snapped at me "Well it's too late now to claim there's been a mistake; you've been out of the shop; you could have done anything" implying that I was lying.

When I said "No problem then, I was given £10 too much change", she started backtracking and when I began to walk away started ranting about calling her manager. I pointed out what she'd just said and left. Since then Tesco have over-changed me several times; I never even consider mentioning it now, although I now always check change IN the shop in case they have short-changed.

MeRightYouWrongMeBigYouSmall · 06/04/2011 14:21

assuming Beaker is the assistant, shhhh you'll blow our cover Grin

befriending cashiers - it's a lucrative business venture....

OP posts:
ExitPursuedByALamb · 06/04/2011 14:24

Tis a difficult one. If you did not notice until you got home then I wouldn't bother going back.

I once left a shop with too much change (for my first ever Dandy Brush) when I was 13. I hadn't noticed as I was so excited about my purchase, but the woman came chasing after me demanding it back and made me feel like a criminal.

I was also given too much money by a Spanish bank when my father wired me some money, but again did not realise until I sat down at home to work out what exchange rate I had recieved. I was a very poor student at the time and did not return it, but spent the next few weeks creeping around convinced I was going to be arrested.

A restaurant we used to frequent very often forgot to put our second bottle of wine on the bill, and every time we would point it out to them, and they would add it on. After about five occasions we just didn't bother and the next time we went the owner pointed out that they had missed off the wine and that we hadn't bothered to tell me, but they would let it go this time! wtf. We did not go back, and it is now closed.

Thank you for allowing me into your confessional.

YouaretooniceNOT · 06/04/2011 14:24

Keep it.

Shakirasma · 06/04/2011 14:25

I work for a chain with about 40 stores. The figure YTD for missing cash across the company (year ends 31st may) currently stands at over £16,000.

How do you think the company covers that Loss? It's factored into the prices of course.

So those of you who think it acceptable to pocket excess change from larger stores, just think that you and all the other innocent customers are paying for that!

Quenelle · 06/04/2011 14:28

I suppose you should just do what you're comfortable with then.

BeakerTheMuppetMuppet · 06/04/2011 14:29

Thanks for that figure Shakirasma

so next time i'm under-charged i'll be honest, and trek right back to where i got the extra 5/10quid from

and look forwards to the prices dropping shall i?

Hmm
MeRightYouWrongMeBigYouSmall · 06/04/2011 14:30

Grin @ all the other innocent customers

Guilty as charged, arrest me...

OP posts:
LetThereBeRock · 06/04/2011 14:42

Of course YABU,and I can't believe how smug you are about committing theft.

Or that so many people think it's acceptable to steal from large companies.

MeRightYouWrongMeBigYouSmall · 06/04/2011 14:45

like I said....pleased to be in the presence of so many do-gooders Grin

OP posts:
StayingDavidTennantsGirl · 06/04/2011 14:45

I think you are asking here because you are not confident that it's right to keep the money. I certainly wouldn't keep it - it wouldn't be mine to keep, and I wouldn't want the shop assistant to get into trouble over money missing from her till.

I think you should return the money - you know it's not yours. And yes, I have returned money when I have been given the wrong change, and I would do it whatever store I was in.

IloveJudgeJudy · 06/04/2011 14:45

If I had noticed it before I left the shop or just after, I would hand it back. If I didn't realise until I got home, I probably wouldn't, but I do notice and I do always hand back. My SIL thinks I'm a mug. She wouldn't do it. I've worked on tills and it's rubbish. Haven't had to make up the shortfall, but would get maybe a warning if it's above a certain amount.

MeRightYouWrongMeBigYouSmall · 06/04/2011 14:46

FWIW I do wish MN had a [sarcasm] emoticon

It doesn't transpose on here...

OP posts:
belgo · 06/04/2011 14:48

It depends how convenient it would be to give it back. If it's a local shop that you go into often, then I would give it back, but I probably wouldn't if it was an inconvenient journey to get to the shop.

Salmotrutta · 06/04/2011 14:50

So being honest is being a do-gooder? Well, I 'd rather do the right thing than be dishonest.

Why start a thread if you think it's OK? Surely there would be no need Confused

puddingface · 06/04/2011 14:53

that sales assistant will be asked to pay it back or take an official disiplinary warning

MadameOvary · 06/04/2011 14:53

I was undercharged £1.20 in Pret.
I queried it.
The assistant was surprised but was grateful.
A clear conscience is important I feel.
if it doesn't bother you, you wont do anything about it.

caughtinanet · 06/04/2011 14:55

Not sure why you've posted in AIBU - you're not planning on taking it back so what do you people to post ?

thesnowmanleft · 06/04/2011 14:57

I would always be honest and own up, but then I'm probably better off than the shop keeper is if it's a newsagent or something, £5 isn't a lot to me so I would prefer it off of my conscience.

It's easy to be all moralistic when you can afford to be. Can't honestly say what I'd do if I needed the money...