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AIBU?

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Original poster

To feel like crying in Tescos

143 replies

bluebeach · 10/02/2011 15:28

I am 8 and a half months pregnant and very hormonal so just having a moan really.

Have just popped to Tescos and as usual ended up with a basket full of shopping. Having lugged it round the shop I got to a free checkout isle and put my basket on it. A highly 'efficient' store manager approached me and asked me to take my basket to the basket isle at the other end of the shop as people with trollies wanted to use the isle I was on (looked around, no one behind me). Ok I thought, but then looked to the other end of the store where the basket isle had a queue. I said 'look can't I just go through here' I had a massive basket full and really didn't fancy hauling it to the other end of the shop and then queuing.

Looking at me like I was being very unreasonable she was then verified as a man came up behind me with a trolly with about 10 things in...much less than what I had. '
"see, other people need to use this isle'.
Actually feeling like crying I then had to carry my basket to the other till and wait about 10 minutes till I could pay. In the mean time, the trolly man whipped through and then isle again stood free. I would have put up more of a fight but I was so knackered after going round the shop and thought I would probably just cry in front of everyone if I tried to protest.

I know she will have had some kind of quota for keeping queues down, but it was just sh*t customer services.

Sorry rant over!! Tescos is bollocks anyway, I'm never shopping there again.

OP posts:
Bogeyface · 10/02/2011 15:29

I wouldnt have moved. Snotty cow!

JennyPiccolo · 10/02/2011 15:30

What an utter unnecessary jobsworth, i would write them a letter and demand free things for your traumatised unborn child.

Seriously, though, what an arse.

wellwisher · 10/02/2011 15:30

This is really odd, I usually use a basket in Tesco and have never been stopped if I go to pay on a conveyor belt checkout unless someone is helpfully redirecting me to a shorter queue. I think you should complain. However, I would also have refused to move. On occasion I have had store staff try to send me over to the self-service tills and I just refuse to use them!

dazzlingdeborahrose · 10/02/2011 15:31

I wouldn't have budged. And I would have asked to see the store manager. I've never heard of anything so ridiculous. Mind, I even say no when they come and ask me if I'd like to use the self service till.

I hope you complain. that kind of attitude is really not acceptable. So now you are not being unreasonable.

Normantebbit · 10/02/2011 15:33

You wait til you have a toddler throwing a tantrum on the floor in front of queue of cat's bum-face pensioners.
After a while you don't feel like crying, instead you just mentally tell the whole queue to fuck off.

PaisleyLeaf · 10/02/2011 15:33

I never knew!
I knew that trolleys couldn't go through the basket checkout, but not that baskets can't go through the trolley ones.

NinjaChipmunk · 10/02/2011 15:34

I think you should have cried. At her. Or at least told her she would have to carry your basket to the other end of the store for you.
I have never heard anything so daft that a basket can't go through a trolley isle! I think I would be inclined to complain, especially if you say how pregnant you are and that she expected you to move to the other end of the shop carring your basket. Jobsworth. YANBU!

Annpan88 · 10/02/2011 15:34

I'm about as far along as you and I went to tesco this morning. The experience in general makes me want to cry so I would of been a balling wreck if what happened to you happened to me. The jobsworth could of at least helped you with your basket.

ImFab · 10/02/2011 15:36

Baskets can go through any check out surely?

DuelingFanjo · 10/02/2011 15:37

Complain. Pregnant or not that is ridiculous. I wouldn't even mention you are pregnant.

WelliBob · 10/02/2011 15:37

I think you should name and shame which Tesco it is. Bloody outrageous.

Helenastar · 10/02/2011 15:39

I have never heard of this before, very unreasonable if you ask me.

feistychickfightingthebull · 10/02/2011 15:40

Yanbu, tesco is shit.....i had terrible customer service from them many years back and I have never stepped foot in one since then. Could she not see that you are pregnant...words fail me. Sorry op

geordieminx · 10/02/2011 15:40

I can'not believe that anyone woild make an 8 1/2 month pregnant woman lea be a checkout, and carry a basket. What a bitch.

GiddyPickle · 10/02/2011 15:40

This reply has been deleted

Message withdrawn at poster's request.

AgentZigzag · 10/02/2011 15:51

I've been through the 10 items bit with a trolly and a normal conveyer belt one with a basket, and I'd have been spitting feathers if anyone suggested I was in the wrong one!

I've never heard such a load of old tosh.

Don't let it get to you OP, he was being a wanker (probably trying to impress someone at his efficiency).

Put your feet up, chuck some buns on someone elses thread, and you'll feel better in no time Grin

alemci · 10/02/2011 15:51

I think that was ridiculous of them in your predicament. I wouldn't have moved.

OOH perhaps it would be better to push around one of the smaller trollies so you are not carrying a heavy basket.

AgentZigzag · 10/02/2011 15:54

I'd like to point out I didn't have very much in my trolly when I went through the 10 items checkout, but I never count how many items there are.

If someone else did and I had 12 or something, I'd feel under an obligation to give them a reality check.

WimpleOfTheBallet · 10/02/2011 15:55

I DEMAND that you complain in writing! The idiot. Tesco would be very cross if they knew people on here were with you on this. BAd form.

FindingStuffToChuckOut · 10/02/2011 15:55

sorry you got upset - I'm sure if you weren't feeling so fragile you would have just told him to FUCK RIGHT OFF!!!!!!

Outraged on your behalf. Did you not try the "look 'mate' I'm about to drop a kid here and what you are asking is totally out of order"? Guess you got upset before you though of that - damn it!!

I've never ever heard before the baskets couldn't go through all aisles!!!!!!!!! Trolley off with your trolley only aisles Tescos!

MarioandLuigi · 10/02/2011 15:56

They do that at our local store - we have a rather bossy woman who struts around full of her own self importance wearing a headset telling people where to go, and that a basket till is open if you try and put your stuff on another checkout.

I give her this face Hmm and she leaves me alone - if she persisted I would just leave my basket in the middle of the floor and walk out.

I prefer Sainsbury's - no basket.trolley issues there!

Bathsheba · 10/02/2011 15:56

When I was pregnant I used to get tills opened in my Tesco specially for me...!!!

How strange

OnlyWantsOne · 10/02/2011 15:56

write and complain :)

BigBadMummy · 10/02/2011 15:58

Outraged for you. Do you have a DP who can go and complain on your behalf later on? No doubt you dont want to go back.

I certainly would. That is outrageous, and utter bollocks.

"Every little helps" Does it? Does it really? Not fucking helpful for you.

Cross now on your behalf.

PatriciaHolm · 10/02/2011 16:01

How ridiculous. I would have been tempted to just walk off and leave her to put all the items in your basket back on the shelves...though she would probably have just got an assistant to do it!

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