DD is in reception, we were asked two days ago to fill in a form requesting an appointement time within a half an hour slot, im not sure when they started exactly but probably 3.45.
I requested something between 5.15 and 5.45.
Today i got a 'confirmation of appointement time' slip with a time of 4.25.
I was expectiong that if it was a popular slot i could get a time between 5 and 6 but am a bit
at an apointment an hour earlier.
There is nothing written on the slip, no explanation, no sorry the time you selected was overbooked or anything.