to think that it is a complete breach of confidentiality to text me with details of DH's hotel that he is staying in tonight?

[ceebeegeebies]

I received a text this morning from a well-known cheap hotel chain about 'my stay' tonight. It was actually DH who is staying there and he booked it himself, using his own mobile phone number (not mine) via Late Rooms (not even through the hotel website) and somewhere, somehow, I assume his booking has been connected to my details which are held on their database from previous stays (because we share the same name/address??) and they have sent the text to me!

I am really annoyed as I think it is completely wrong - it could have dropped DH in it totally As it is, I obviously knew where he was going/staying but that isn't the point is it?

I am guessing it is worth a complaint for the possibility of a freebie

YANBU I'm surprised that a large chain would have this sort of system in place

Are you sure he didn't give your number?
I quite often catch myself doing this - I know DH's phone no better than mine as his is the one I type in most often!

yabu - we're not talking medics/pharmacists etc who are subject to professional confidentiality restrictions here

Stealth he is positive he didn't give my number as he doesn't know it off by heart so would have had to look in his phone to do it and he swears he didn't.

(just testing the new emoticon )

ahhhhhhhh we have one

I expect he either gave them your number directly or he signed into LateRooms and booked it under your account (so the account is associated with your number).

They won't have done this just based on same name and address.

Trillian I don't have an account with Laterooms as I have never used it so it can't have been that either.

So you're pissed off that a hotel booking site texted you your husband's details - because if he had been shagging another woman they would have blown his cover?

Nancy when you put it like that....but if he was shagging another woman, he would have every right to be furious about this would he not? So maybe I am annoyed on his hypothetical behalf

I was pissed off when I made a hotel booking as a surprise for DH and they mistyped the booking confirmation and addressed it to Mr FM rather than Mrs. Kind of spoilt the surprise really...

maybe it's a double bluff - and he's arranged for you to receive that text to throw you off the scent - but actually he's at the hotel up the road....

so you are married and share a house, but you don't think you should know where your dh is because it breaches his confidentiality

no I can't get my head round that concept

But if you don't have an account with them how could his booking been linked with an old one of yours?!

He must have just put your number in - have a look at his booking

Phone them up and say you've received a confirmation but you haven't booked a room and can they please explain?

Just hope they don't then cancel DH's room!

It's a breach of confidentiality to send details of a booking to someone else, yes, even if it is the customer's wife.

Thinking of nicer things, what if he had been planning a surprise romantic break?

I agree with the posters who are saying this must be dh's mistake not theirs. If you don't have an account with them how on earth could they have your no? And even if they did have your no there is no way they would have such a sophisticated system in operation.

Phone and find out. Simple .

Yanbu.
DD away at uni recently placed an order on a website I often use. She gave her uni address as delivery address but home address as invoice address as that's the address the credit card is registered for. The package was delivered here. Despite confirmation email showing uni address.
Hotel will have checked database and made assumptions.

[pombear]

How do you do it?

Ah

YANBU

I agree it is a breach of confidentiality. Doesn't matter who it was or wasn't, they should not have 'assumed' you were in on it.

Ring them or email them in manner of very uspet person. You might get a voucher/freebee

i agree OP.

it's not about you and him not sharing information it is about teh hotel chain making the decision for you about whetehr or not to share. ok, it is only a room booking and you do know it was happening but it could have been a whole different scenario.

Sorry - probably not made myself clear. I have booked rooms via the hotel website previously (so they will have my details) but never used Laterooms to book one of these hotels (or any other hotel) so my details are not on Laterooms so it must be the hotel chain that has made the link between the 2 bookings.

As I said earlier, DH does not know my mobile number by heart so he would have had to make a conscious decision to put my phone number in by looking it up on his phone iyswim.

It is the principle about the hotel not having the right to assume anything about our personal circumstances.

DH is going to complain to the hotel when he checks in tonight and then we can follow up with an e-mail if he doesn't get anywhere.

I agree that they shouldn't have done that - but can't see how they did.

How do we get the new emotion?? LOL at tattys pombear!!