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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

to expect help lifting goceries at 40 weeks?

49 replies

evansk77 · 01/10/2010 13:04

At just under 41 weeks pregnant (yawn), I can't face a supermarket so on Wednesday I had groceries delivered by Sainsburys. I had thought that once the delivery man had finished getting the crates of bags out of the van, he'd help me into the kitchen with them. But he didn't. He stood 2 feet away and watched me do it. Angry I tried to give him a hint by apoligising (a bit sarcastically) for holding him up, but his reply was that I could ask for extra time if I wanted to! I emailed Sainsburys and had a reply (presumably automated) saying they'd get back to me in 2 days but I've heard nothing. If I was someone struggling with shopping for any reason I'd offer to help (and have done), so should I have to ask for help when I so obviously need it?

OP posts:
coraltoes · 01/10/2010 13:06

use ocado. They even give you a hug.

notnowbernard · 01/10/2010 13:07

Do Sainsbury's have a policy of taking it through the house if requested then?

I know Tesco offer but Ocado don't

I think if I'd wanted help I would have asked tbh

You never know, it might get things moving for you Wink

Hope you've not too long to wait! Smile

emmyloulou · 01/10/2010 13:08

I am heavily pregnant and have always had my Sainsburys drivers offer to help me where I want, he was just rude.

CMOTdibbler · 01/10/2010 13:08

Yep, ocado can't do enough for you. Recently, the delivery driver put all my cold stuff in the fridge and put the heavy stuff away for me(I have a badly broken arm)

taintedpaint · 01/10/2010 13:08

You could ask, but you shouldn't expect (although I would've helped you if I'd been him). You'll probably get a reply saying they aren't legally allowed to help you or some standard response they trot out for complaints like this. Though since you didn't ask for help, I'm not really seeing the grounds for emailing them at all if I'm honest.

It's obviously nice for people to help others out, but it shouldn't ever really be expected.

Hope you have your LO soon! Grin

Clumsymum · 01/10/2010 13:15

evan my love, I'm disabled (very obviously so), and I'm amazed at how often folk don't actually offer help to others generally. What gets me is when I am at the supermarket checkout, struggling to pack my shopping into bags, and the cashier sits with her arms folded waiting for me to pay.

To me offering to help you would have been common courtesy, pregnant or not.

Keep on at sainsburys, their staff should have better manners than this.

amothersplaceisinthewrong · 01/10/2010 13:18

Oh, if I am packing at supermarket chekcouts and get no help once the cashier has finished scanning, I just go extra extra slowly and only get out my card to pay once everything is loaded into my trolley (and I have absolutely no excuses or mitigagint circumstances)

Trifle · 01/10/2010 13:24

How stupid is it not to actually ask.

Why get het up and angry. If you had asked him to bring it in HE WOULD HAVE DONE IT !!!!

notnowbernard · 01/10/2010 13:27

Trifle - bit harsh ! Op is overdue... is allowed to be pissed off and grumpy about anything and everything

I speak as someone who has been over due 3 out of 3 times

JoanHolloway · 01/10/2010 13:28

I would have just asked, if that's what I wanted. Why did you feel you couldn't ask him to put it in the kitchen? Was he rude? I always ask for a packer, if for whatever reason I need one, and just wait til one arrives.

JoanHolloway · 01/10/2010 13:29

Ocado do take it into the kitchen, or wherever, btw...

notnowbernard · 01/10/2010 13:40

I must have meanie Ocado delivery drivers Grin

They leave it on my doorstep

PutTheKettleOn · 01/10/2010 13:59

you should get tesco - they always bring it in and sometimes help unpack if i'm being a bit slow. In fact, i always thought it was just the norm for them to bring it in to your kitchen?!

wahwahwah · 01/10/2010 14:01

It's probably all down to Health & Safety!

PinkieMinx · 01/10/2010 14:27

I've had deliveries from Sainsbo's, Tesco, Ocado and Waitrose (our local one does deliveries too)- all of them were happy to bring the shop through to the kitchen.

It's rude of him not to offer and to watch you struggle - he sounds bit of an arse - but just ask next time, sure they'll help.

I'd def contact sainsbo's by phone and have a moan - not good cust service, especially when so many other shops offer delivery too!!

Clumsymum · 01/10/2010 15:27

I agree you shouldn't be afraid/ashamed to ask if you need help, but sometimes it would be very nice not to have to ask.

The other day I had some office stationery delivered (I work from home). This included a couple of heavy boxes of paper. Delivery guy dumped em on my front step. I signed his Gizmo, and opened my mouth to ask him to lift em in for me, but he was talking on his bluetooth set, ignored me and sprinted back to his van !!!

jameelaq · 01/10/2010 15:29

I'm afraid that is the way things are nowadays. The days when kids discover the body of a murdered man and throw stones at it.

Firawla · 01/10/2010 15:33

If you asked he probably would have done it, i used to get them to carry shopping when pregnant, and i dont remember any delivery person refusing out of sainsburys tescos and ocado

RatherBeOnThePiste · 01/10/2010 15:35

Ocado always ask where to take the groceries to, and they have those dinky blue plastics for their shoes if it is wet!

I am always too embarrassed so make them leave it by the door and make my DC lug it around. I once asked a lovely Ocado driver about his round, and he was travelling miles and miles.

Alibabaandthe40nappies · 01/10/2010 15:36

My Ocado drivers always bring it into the kitchen and wait while I check that the eggs aren't broken etc.

MidnightsChild · 01/10/2010 15:36

Have had deliveries from all the major supermarkets and every one has been happy to bring the bags in and put them up on my kitchen counters when asked (I have back trouble and explain that's why I make the request).

It seems a bit dense not to do so automatically for a heavily pregnant woman, but people can be.

Clumsymum · 01/10/2010 15:51

The point is that Sains/tesco/Ocado should train their staff properly in "customer care", so that they say "would you like me to bring these inside for you?"

hairytriangle · 01/10/2010 15:53

YABU.

ConnorTraceptive · 01/10/2010 15:57

You should have asked.

A delivery driver once asked ME (at 40 weeks pregnant) if I would help him lift a palett of alloy wheels off the back of the lorry! I politely declined

alemci · 01/10/2010 16:09

i always use Tesco and they bring the stuff through to my kitchen at the back of the house. they are always pleasant and helpful.

i would complain to Sainsburys. he should have helped or done all the carrying for you. that is what you pay for IMO.

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