for telling me it serves me right for not breast feeding.
When I rang to report a power failure at home this morning I said I was concerned that 5 month old lo would be needing a feed soon and I had no way of boiling water.
She then had the unmitigated (love that word) gall to say "well how was I to know that" when I explained that lo is fostered with us.
No, she wouldn't have known but didn't excuse her horrible manner.
I've rang back and asked to speak to a manager who will ring me back "within 3 working days"