To wish people wouldn't keep going on about Ocado?

[EricNorthmansmistress]

How wonderful if you can afford it, but seriously, mysupermarket.com says my typical weekly shop would be £17 more with Ocado! That's £68 a month! That's just not feasible for most people.

I agree. All this "they price match with Tesco". Well, they may do but when I switched from Ocado to actual Tesco my weekly bill dropped by £30-40 / week.

And Ocado vegetables are frequently miniature.

It depends, I use Ocado but tried all the others and I find that Ocado works out cheaper in the end due to the fact that the food is so much better quality.

With Tesco/Asda I was always getting fruit and veg that would be going off within days, or was bruised, meat that was brown, fish that was nearly off. With Ocado the food is always excellant and keeps for much longer than it says it will. Sainsburys was better, but worked out nearly the same cost and Ocado's customer service is much better.

If you use a lot of pre-prepared food and brand names I think others would work out cheaper, but as I use mostly fresh Ocado works much better.

See I don't buy my F&V in my weekly shop. I go to aldi once a week and get it fresh. However I have never found problems with shelf lives etc, I think it depends on your local store.

I am one who goes on about ocado, but then I live an hour from a supermarket and yesterday tried to get yoghurt from our local shop and the don't sodding do it, if they can't do a basic yoghurt you have to be concerned about their other produce too!

Therefore after using internet shopping from all the different supermarkets (apart from Asda.....as per other thread) I have found that I can choose whether or not I want to buy something because Ocado give you the shelf life prior to ordering. I therefore buy my F and V from them but I don't buy my bulky/long life products from them. I also regularly go on mysupermarket and have found that there literally are pennies in it not pounds for those products, if there is a problem with something it is refunded immediately and usually without question, it arrives on time, they recycle the bags and they have pleasant people who work for them. Obviously people start saying how good it is when you compare it to the other services on offer and some of the appalling customer service that MN have recieved from other supermarkets.

But I agree if you are buying EVERYTHING from Ocado it probably would be more expensive than others, but for me I spend less than if I were to go to the supermarket itself, bulk buy other items when they are on special offer (usually pre xmas) 3 for 2's etc in whichever supermarket has the best deal (and believe it or not sometimes that is Ocado).

I would like to go to the supermarket regularly too but I can't stomach the trip, usually I spend waaaaay more than I intend to on pure shite and dvd's I don't want or need. Therefore Ocado is a good option as I get fresh food that is of decent quality with good service thrown in. It is with this in mind that I bang on about how good Ocado is as frankly I don't see why anyone should have to deal with shitty customer service - it sure ain't a smug thing or a superior thing - surely we have enough shit to deal with on a daily basis with all the other suppliers - sky, bt, b gas, electricity companies etc all whom muck us about regularly without any comeback.

I am all for making someone elses life a little bit easier and it is only a recommendation afterall.

They don't deliver in our area

We really need a support thread for people who can't get Ocado for whatever reason. We can hug each other and urge each other to stay strong despite our suffering.

Hopefully when they float there will be more opportunity for those people who can't recieve the service to do so and make a judgement for themselves too. Until then very useful to find out which people NOT to use and which ones are not as bad!

Ocado has very limited delivery areas...as far as I know we have 1 or 2 Waitroses in Scotland - all in Edinburgh, so the delivery area of Ocado is very limited if not non-existant.

I'd LOVE to have it as an alternative but for many many people its simply not an option.

I love Ocado. The food actually lasts more than 5 minutes after it arrives. They don't give you the crappy fruit and veg that Tesco's have often done. They driver even brings the food into the kitchen and is always friendly.

The quality of the food is superior so although its more expensive I think its more actually more cost effective. If you choose the special offers it can work out cheaper than Tesco's who I think are expensive for the quality of their food.

I Love Ocado.
I refuse to shop in Tesco's as I believe they treat their suppliers terribly (and personally think their food is gross)

Sadly they don't deliver to our area. We only found this out after DH made his list and tried to place the order (can do it on an i-phone app, you see, so he's happy to do it!). So we placed an order with Sainsburys (although couldn't get quite a lot of things we wanted i.e. free range meat) and the total was EXACTLY the same. Of course, when it arrived there were weird substitutions and the like, and I've noticed the salad has already gone off.

Bathsheba, will cross fingers for you - they must be wanting to expand their delivery network as they can see there is a huge market out there!

Interestingly, waitrose stores don't do the ocado delivery it is all from somewhere near watford I think which might explain why not everyone can get it.

Has anyone tried the waitrose delivery service? They are also very good, but would be post code dependent too I think and are seperate from Ocado.

It is expensive but it is worth it as it is so easy and nice to use. Sorry not much help!

Now Waitrose deliver here but not Ocado

I use Tesco and here at least the drivers are always friendly and bring the trays into the kitchen if you ask them if you don't have carrier bags.
I often read on MN about how wonderful Ocado are and that they are a cut above other supermarkets but the other day I was shocked to see an Ocado van parked up by the side of the road while the driver ate fish and chips from the paper

I'm sure someone pointed out before that mysupermarket.com doesn't include Waitrose Essential range, so it's not a fair comparison. Oh and Ocado is Fab .

What's wrong with eating fish & chips?

I use Ocado. I don't drive and have the delivery pass. I can do 3 small shops a week of about £40 each. That way my fruit and veg is fresh. I hardly ever have substitutes unlike Sainsburys & Tesco. If I do a large Sainsburys shop I still need to go into town (we live in a village) later in the week and stock up on fruit.

Customer Services are fab. They are nearly always on time and if not have always let me know when they will arrive. Don't have a single complaint about them. Plus they delivered through the snow, whereas Sainsburys & Tesco cancelled every delivery for about a week.

confused, whats wrong with eating fish and chips from the paper?

It's not cheaper, but it is nicer.

MySupermarket.com is not very useful at all unless you are buying only standard branded goods - the substitutions it makes between different supermarkets just don't match up to what I would actually buy.

Depends, I like Ocado for meat and veg as I do think the quality is better and not THAT much more. However I find most groceries and household items (cleaning products, loo roll etc) cheaper elsewhere. When I have time I splite my shopping accordingly, make the most of deals etc.

Hmmmm... I'll be going back to Waitrose simply because of the free delivery. Ocado is very good, but considering that our shop is always over £50, there's no point in paying the £10 a month for Ocado delivery.
Then again, if ever in the vicinity of Aldi, will pop in for fruit/veg. Similarly, can get all ethnic and some basic dry goods from Tesco and bits and bobs from Saisbos as well. Fresh food from Waitrose, though, it really is so much better.

YABU, yes Waitrose/Ocado can be more expensive but their fruit and vegetables are always so fresh and tasty. I can never buy vegetables from anywhere else. I find some of their things expensive yes, but I then just buy their essential waitrose range which is the same price as Tesco/Sainsburys. Last week I popped into Tesco looking for fresh chicken, I paid nearly £8 for organic chicken whereas if I had gone to Waitrose I would have spent less than that because their non-organic chicken is of really high quality in comparison. I ended up spending more. I also love dry figs and all sorts of exotic foods and you never find the same quality of foods in Tesco/Sainsburys so to me it is really worth it shopping in Waitrose.

oh yes and their meat is really to die for...

I agree that the problem with MySupermarket doesn't compare like for like when not comparing standard branded goods. As somone says, if you cook from scratch, Ocado seems to come out as good value for buying food. We occasionally buy a huge Tescos order for cleaning materials, dishwasher powder, etc.

sorry, this is now turning into a thread all about Ocado...

Ocado doesn't deliver here.

Nor does Waitrose. Or Tesco. Or Asda. Or Sainsburys. We are too far away from a branch

Iceland and Co-op deliver, but you have to physically go to the store and buy the stuff yourself, they just deliver it.

Meh!