What can we do about pub across the road from our house.

[pubissues]

We live on a fairly quiet residential street. We live directly opposite a pub. It’s been there for years. We’ve lived here 10 years and never had a problem with it before. We have always heard some noise but nothing excessive. Landlords have always been respectful of their neighbours.

It changed hands about a year ago. New owner has invested loads in the pub and done it up. It’s become massively popular which is great for the new owner but rubbish for us. Obviously with the football it’s even busier.

They are now licensed to be open till 12.30 Friday and Saturday nights. They are slow at kicking people out and never seem to ask people to move on if they are standing outside talking (it is more like screaming because people are loud when they’ve been drinking!) It’s often after 1.30am before it quietens down. They have put 4 portaloos outside the pub, directly in front of our lounge windows. It’s still not enough toilets so there are people constantly leaving the pub, going down the road slightly and pissing in the hedges. Last night they were coming into ours and the neighbours drive and pissing on our drive. People congregate out the front of the pub all night long and are never asked to go back inside. They seem to allow people to leave carrying their glasses and glass bottles. Which are then dropped and smashed all the way along the road. The pub only has a couple of parking spaces out the front. There is a big car park about 5 mins walk away which is free in the evening. But people park all the way along our road including blocking drives so we can’t get our cars out.

we bought a house opposite a pub, we don’t expect silence. But this is ridiculous. The new manger actually went round to us and all the neighbours this week to apologise as there had been complaints (not from me.) I told him my issues and he said he would try to improve things, but I’m not seeing any evidence of this. What can we do? I don’t want to mess up someone’s business but this is getting out of hand and it’s getting worse not better. I’m going to go and speak to the manager today. But if nothing changes who do we go to? Is it the license people at the council, or is it a noise complaint? Can we raise the parking and littering with anyone? I really don’t want to start making official complaints but I don’t know what else to do at the moment.

There was a local pub near to us which won Evening Standard pub of the year and had a pub garden and was in a quiet residential street with houses and flats all around it. I knew some of the residents and they said there was never any excessive noise or issues at night.

Council complaint and encourage your neighbours to do the same

Well yes. I think these things are not very clearly advertised. Strapping a little notice to a lamppost doesn’t often attract attention. Notices should be mailed out to every resident.

What you don’t do though is give up if you have missed the application is give up. The residents should not be expected to put up with this.
Any pub to me that has security knows there is something very wrong, either with the clientele, how they operate or both.

Of course you can. OP has no problem with the pub. It’s the antisocial behaviour happening of late. It needs to be properly policed. It’s a pub in a residential area. It’s ridiculous to say you can’t complain about people pissing in hedges and smashed glass because you live near a pub. Plenty of pubs don’t have this nearby.

So the manager doesn’t give a sh*t as i postedearlier when you said you didn’t want to hurt the business.
So glad you are going to the council tomorrow.
That’ll learn him ! (Irish way of saying that’ll teach him 😀)

I'm afraid I expected all this, OP, and as suspected the visit to apologise to neighbours was purely to avoid a risk to his licence

What you've got there is a tosser who cares nothing for the regs and only about his takings, so while approachhing the council's the right thhing to do nothing's going to change until the football's over

BTW, public urination is illegal in the UK so I'd be tempted to call the police every time it happens, especially if you have cameras and it is on your property.

Yes they can. Having a pub doesn't mean people can cause asb.

I think in his case he would have been. He seemed genuinely embarrassed, and even after they'd been granted the licence he came and checked up that all was well several times - well until we moved away which was a good couple of years later.
I see him from time to time about and he always greets me (over 15 years later) even though he's moved to manage a different pub off the estate - and one of the first things he did when moving there was to contact the neighbours and invite them to a free meal so he could introduce himself - one of them put it on the local fb group.

However I agree that wouldn't always be the case. He seemed a lovely chap who wanted to be part of the community not thinking his business was above it.